h**6
发帖数: 4160 | 1 https://www.united.com/ual/en/us/fly/travel/change-fee.html
August 30, 2020
CHICAGO, Aug. 30, 2020 /PRNewswire/ -- The only thing constant is change and
at United Airlines, some of the fees associated with changes related to
flying are gone for good. The carrier announced today that it is permanently
getting rid of change fees on all standard Economy and Premium cabin
tickets for travel within the U.S., effective immediately. And starting on
January 1, 2021, any United customer can fly standby for free on a flight
departing the day of their travel regardless of the type of ticket or class
of service, a first among U.S. carriers, while MileagePlus Premier members
can confirm a seat on a different flight on the same day with the same
departure and arrival cities as their original ticket if a seat in the same
ticket fare class is available.
United is also extending its waiver for new tickets issued through December
31, 2020, to permit unlimited changes with no fee. This policy applies to
all ticket types issued after March 3, 2020 and is valid for domestic and
international travel. With these improvements, no U.S. airline gives their
customers more flexibility when booking – and changing – their travel
plans than United Airlines.
"Change is inevitable these days – but it's how we respond to it that
matters most. When we hear from customers about where we can improve,
getting rid of this fee is often the top request," said Scott Kirby, CEO of
United Airlines, in a video message to customers. "Following
previous tough times, airlines made difficult decisions to survive,
sometimes at the expense of customer service. United Airlines won't be
following that same playbook as we come out of this crisis. Instead, we're
taking a completely different approach – and looking at new ways to serve
our customers better."
The new change fee policy applies to all standard Economy and Premium cabin
tickets for travel within the U.S. 50 states, Puerto Rico and the U.S.
Virgin Islands and customers will not be limited in the number of times they
adjust their flights.
Additionally, United is giving customers more flexibility to change their
flights on the day of their travel so they can head home if a meeting ends
earlier or enjoy a few more hours on vacation. With the ability to list for
same-day standby for free, customers will now have an option to take a
different flight with the same origin and destination airports as their
original itinerary if space is available at departure. This enhanced option
will be available to all customers for travel within the U.S. and to and
from international destinations beginning on January 1, 2021. Customers who
want to switch flights will be able to add themselves to the standby list
through United's award-winning mobile app, on united.com or at the airport
no later than 30 minutes prior to departure for domestic flights and one
hour before departure on international flights.
The carrier is also improving the travel experience for its MileagePlus
members including waiving all redeposit fees on award travel for flights
changed or cancelled more than 30 days before departure and allowing all
MileagePlus Premier members to confirm a different flight on the day of
their travel. As a way to thank MileagePlus Premier members for their
loyalty, beginning January 1, 2021, all Premier members will be able to
confirm a seat for free on a different flight with the same departure and
arrival cities as their original ticket. This expanded option will allow
MileagePlus Silver members and above to confirm a new seat in the same
ticket fare class if space is available. Earlier this year, United announced
that it will extend status for MileagePlus Premier and Global Services
members through January 2022. United also reduced thresholds for Premier
qualification by 50 percent for each status level, to make reaching an even
higher status tier easier. | f*********a
发帖数: 435 | | u***n
发帖数: 21026 | | l********e
发帖数: 105 | | e*********0
发帖数: 592 | 5 乘客取消还是不能退钱吧，留着credit，一年内用掉 | c*********7
发帖数: 19373 | 6 现在飞机这么空，随便换
【在 l********e 的大作中提到】
: 应该会。估计是刺激大家买票
| w*****c
发帖数: 7276 | | O**W
发帖数: 58 | 8 重点：travel within the U.S | t*****0
发帖数: 46 | | e*****r
发帖数: 18 | | a*****g
发帖数: 19398 | 11 行业状况不行了啊
and
permanently
class
【在 h**6 的大作中提到】
: https://www.united.com/ual/en/us/fly/travel/change-fee.html
: August 30, 2020
: CHICAGO, Aug. 30, 2020 /PRNewswire/ -- The only thing constant is change and
: at United Airlines, some of the fees associated with changes related to
: flying are gone for good. The carrier announced today that it is permanently
: getting rid of change fees on all standard Economy and Premium cabin
: tickets for travel within the U.S., effective immediately. And starting on
: January 1, 2021, any United customer can fly standby for free on a flight
: departing the day of their travel regardless of the type of ticket or class
: of service, a first among U.S. carriers, while MileagePlus Premier members
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