A********h
发帖数: 2789 | 1 买了新车的用户都会收到一个对于新车是否满意的survey，最新的调查结果出来了，
FCA居然排第一。。
我觉得这个结果比各种媒体的排名更可信，因为它来自真实的用户。
http://www.autonews.com/article/20150717/OEM/150719896/fca-vw-g
U.S. customers are happiest with vehicles from Fiat Chrysler Automobiles,
Volkswagen and General Motors, according to a survey of new car and light-
truck buyers.
FCA, Volkswagen Group of America and GM were the top three overall scores in
the survey, Strategic Vision’s Total Quality Index, with FCA nabbing the
highest score for the first time.
“FCA has incrementally risen from one segment leader in 2010 to six segment
leaders in 2015,” Christopher Chaney, Strategic Vision’s senior vice
president, said in a statement. “Though at Strategic Vision we often preach
about looking forward, it’s hard to not be in admiration of the turnaround
achieved by FCA employees.”
FCA models placed first in several of Strategic Vision’s product segments:
Small multi-function car: Fiat 500
Small alternative-powered car: Fiat 500e
Specialty coupe: Dodge Challenger
Full-size car: Dodge Charger
Entry SUV: Jeep Wrangler Unlimited
Midsize SUV: Dodge Durango
Strategic Vision, a research company based in San Diego, conducts the
quality study annually to identify and track vehicle problems and overall
customer experience. The results are based on more than 46,000 responses
from new car or light truck customers who have owed the vehicle for 90-120
days.
“Simply counting problems once had a place in history, but today, knowing
what creates love and that which enhances the customer’s perception of
quality are key to determining what is best,” Strategic Vision President
Alexander Edwards said in a statement.
Domestic brand success
The Chevrolet Colorado led the way in the study’s standard pickup segment,
becoming the first domestic model to top the segment in more than a decade.
The GMC Sierra 2500/3500 received the highest score in the heavy-duty pickup
segment.
Another winner among domestic brands was Ram, nabbing the “best brand”
title. Land Rover was named best luxury brand.
GM, along with FCA, had several segment leaders.
Chaney said in an interview that domestic brands’ readiness to embrace new
technology is a driving factor in customer satisfaction. Customers are
increasingly interested in the technology a vehicle offers, and those
offerings can sometimes be a difference maker.
“There’s been a slow progression among domestic brands, but the thing
driving success now is that domestic brands are more willing to take a
chance and put technological innovation in their vehicles,” Chaney said. “
It’s risky to do that, but someone has to step up and do it.”
The research firm first released the Total Quality Index in 1995.
Despite the success of domestic brands in this year’s study, European
brands still took the most segments with 13 wins. Domestic brands were in a
close second with 11 wins, while Asian brands were third with 10.
Trouble at the dealership
Customer attitudes about new vehicles have been progressively more positive
in recent years, Chaney said, but dealership experiences are becoming
increasingly negative.
In the open-ended responses Strategic Vision received from survey
participants, poor dealership experience was a hot topic.
“I attribute that to the amount of information that is out there for
customers now,” Chaney said. “Customers are smarter than ever, so they’re
looking out for deception and bad deals … they can figure out those issues
pretty quickly.”
Other segment winners:
Small car: Mazda Mazda3
Midsize car: Subaru WRX
Midsize alternative-powered car: Honda Accord Hybrid sedan
Near-luxury car: Mercedes CLA
Near-luxury alternative-powered car: BMW i3
Luxury car: Mercedes S class
Luxury multifunctional car: BMW 3-series wagon
Premium coupe: Hyundai Genesis
Standard convertible: Mini Cooper Roadster
Premium convertible roadster: Chevrolet Corvette convertible
Full-size pickup: Nissan Titan
Entry CUV: Buick Encore and Volkswagen Tiguan
Midsize CUV: Nissan Murano
Full-size utility vehicle: GMC Yukon XL
Near-luxury utility vehicle: BMW X4
Luxury SUV: Cadillac Escalade
Luxury CUV: BMW X5
Minivan: Honda Odyssey
Top overall model: Mini Cooper Roadster | p********e
发帖数: 6030 | 2 这基本是比烂吧，烂车只有死忠扇子买，自然满意度高。
in
【在 A********h 的大作中提到】
: 买了新车的用户都会收到一个对于新车是否满意的survey，最新的调查结果出来了，
: FCA居然排第一。。
: 我觉得这个结果比各种媒体的排名更可信，因为它来自真实的用户。
: http://www.autonews.com/article/20150717/OEM/150719896/fca-vw-g
: U.S. customers are happiest with vehicles from Fiat Chrysler Automobiles,
: Volkswagen and General Motors, according to a survey of new car and light-
: truck buyers.
: FCA, Volkswagen Group of America and GM were the top three overall scores in
: the survey, Strategic Vision’s Total Quality Index, with FCA nabbing the
: highest score for the first time.
| r***i
发帖数: 9780 | 3 基本上都是同级别性能操控表现比较好或者有特色的车子
为啥婊子媒体cr搞出来的所谓结果正相反？ | m********2
发帖数: 3732 | 4 lol 狗屎laoselang经常推荐的ford居然一个也没有。 | l*******g
发帖数: 27064 | 5 ford本来就是个菜车厂，除了mustang还有点特色，其他无论性能操控都不是top，顶多
算个平均往上，我所主张的一直都是性价比高，质量比丰田好，配置比丰田高
没入选不是很正常么，你家主子丰田呢，天天吹牛逼成天下第一，原来如比
【在 m********2 的大作中提到】
: lol 狗屎laoselang经常推荐的ford居然一个也没有。
| w********6
发帖数: 12977 | 6 我就见过几个美国白人，特别喜欢北欧风格，买车一定买申宝 Saab | a***e
发帖数: 38850 | 7 还有SABB吗？
现在那个电动车不算
【在 w********6 的大作中提到】
: 我就见过几个美国白人，特别喜欢北欧风格，买车一定买申宝 Saab
| A**********l
发帖数: 652 | | z*******o
发帖数: 1710 | | A********h
发帖数: 2789 | 10 你是说车越烂车主对它的质量满意度越高？你对你的车满意吗？
【在 p********e 的大作中提到】
: 这基本是比烂吧，烂车只有死忠扇子买，自然满意度高。
:
: in
| | | A********h
发帖数: 2789 | 11 可以这样理解，以质量当卖点的品牌车主对质量期望过高稍微有点小问题就娘们儿鸡鸡
的开始抱怨，红脖车主只要V8操的爽就行了其他都他妈无所谓。
【在 A**********l 的大作中提到】
: 脑残粉的威力，势不可挡
| l*********u
发帖数: 19053 | 12 Fiat 500。。。估计买这个小tin can的，都是人生第一部新车，兴奋劲还没过 :)
in
【在 A********h 的大作中提到】
: 买了新车的用户都会收到一个对于新车是否满意的survey，最新的调查结果出来了，
: FCA居然排第一。。
: 我觉得这个结果比各种媒体的排名更可信，因为它来自真实的用户。
: http://www.autonews.com/article/20150717/OEM/150719896/fca-vw-g
: U.S. customers are happiest with vehicles from Fiat Chrysler Automobiles,
: Volkswagen and General Motors, according to a survey of new car and light-
: truck buyers.
: FCA, Volkswagen Group of America and GM were the top three overall scores in
: the survey, Strategic Vision’s Total Quality Index, with FCA nabbing the
: highest score for the first time.
| g***n
发帖数: 14250 | | X***9
发帖数: 7385 | | A********h
发帖数: 2789 | 15 go fuck yourself please
【在 X***9 的大作中提到】
: 我专业点评一下
: 就两个字
: 呵呵
| z*******o
发帖数: 1710 | 16 售价17k的fiat500 abarth 在nurburgring单圈成绩8:55 网上有视频 操控性能完爆同
价位大部分车 不懂能别乱说
【在 l*********u 的大作中提到】
: Fiat 500。。。估计买这个小tin can的，都是人生第一部新车，兴奋劲还没过 :)
:
: in
| i****x
发帖数: 17565 | 17 老色狼才是一个媒体是否婊子媒体的唯一评判标准
in
【在 A********h 的大作中提到】
: 买了新车的用户都会收到一个对于新车是否满意的survey，最新的调查结果出来了，
: FCA居然排第一。。
: 我觉得这个结果比各种媒体的排名更可信，因为它来自真实的用户。
: http://www.autonews.com/article/20150717/OEM/150719896/fca-vw-g
: U.S. customers are happiest with vehicles from Fiat Chrysler Automobiles,
: Volkswagen and General Motors, according to a survey of new car and light-
: truck buyers.
: FCA, Volkswagen Group of America and GM were the top three overall scores in
: the survey, Strategic Vision’s Total Quality Index, with FCA nabbing the
: highest score for the first time.
|
|
