s**m
发帖数: 1564 | 1 【 以下文字转载自 ebiz 讨论区 】
发信人: slim (小时候胖), 信区: ebiz
标 题: Amazon Return 30-day Policy
发信站: BBS 未名空间站 (Sat Jul 20 03:54:29 2013, 美东)
Amazon's return policy is "within 30 days of receipt of shipment".
Is it:
1. Request return within 30 days?
2. Ship it back within 30 days?
3. returned item is received by seller within 30 days?
A dropshipper bought something from me and used another real buyer's address
as shipping address. The real user wanted to return it so the dropshipper
wanted to return it to me. I authorized the return but the item was not
returned in time. Dropshipper said it was delivered to me on 7/10 (40 days
after real buyer received it. And I went for vacation before this date.).
I cannot examine the package contents and condition.
What should I do?
Can I reject the refund? Would Amazon stand by my side if dropshipper
initiated charge back (or the percentage of chance that I win the case)?
Thanks. |
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