u****d
发帖数: 2578 | 1 用了这么多年笔记本电脑，从来没有坏的，都是太慢淘汰了。从IBM Thinkpad 760 到
Dell Latitude D600。可刚买了一年的Thinkpad X120E， 也不常用，居然就在我眼前
屏幕变红，然后就不亮了。这年头，可靠的只有苹果？ |
n******r
发帖数: 4455 | 2 苹果也不行
The computer reliability report scores for 2012 are:
1. Lenovo/IBM (281)
2. Toshiba (190)
3. Samsung (156)
4. Apple (151)
5. Asus (126)
6. HP/Compaq (100)
7. Dell (68)
8. Sony (64)
9. Acer (40)
http://www.techpowerup.com/161001/Rescuecom-Reveals-2012-Comput |
p********n
发帖数: 1707 | 3 if you bought it with a credit card, check if the credit card provides
another year of warranty (most credit cards do). |
z****8
发帖数: 5023 | |
u****d
发帖数: 2578 | 5 I think the reason Lenovo/IBM scored high on the list is because their users
are most business users who, when in need, would more likely to call their
own IT department than to call this Rescuecom.
from your own link:
by: Static~Charge
----------------------------------------------------------------------------
----
With this caveat: It is based on the support calls that Rescuecom receives
for these brands. For example, Apple users are more likely to go to Apple
for support than to Rescuecom, so Apple's score would be artificially high
because Rescuecom doesn't get many of those support calls (not hating on
Apple, just using them as an example). Or HP/Compaq's score could be low
because HP's tech support sucks and people would rather deal with a third-
party repair company like Rescuecom.
----------------------------------------------------------------------------
----
Also i think Lenovo/IBM owners are somewhat longer time PC users, using the
trackpoint and such. So they don't call support as they are the support or
PC savvy enough to fix their own software problems. As for Acer users, i
think Acer being the cheapest laptops in general, giving equal money, a less
savvy user would chose what is cheaper. If the statistics refer to actual
hardware problems then... ignore all i've written. On second thought, i see
the statistics are based solely on phone calls, so it would seem to be only
software problems, as it's kinda hard to repair hardware over the phone.
【在 n******r 的大作中提到】
: 苹果也不行
: The computer reliability report scores for 2012 are:
: 1. Lenovo/IBM (281)
: 2. Toshiba (190)
: 3. Samsung (156)
: 4. Apple (151)
: 5. Asus (126)
: 6. HP/Compaq (100)
: 7. Dell (68)
: 8. Sony (64)
|
u****d
发帖数: 2578 | 6 多谢提醒。will explore the possibility.
【在 p********n 的大作中提到】
: if you bought it with a credit card, check if the credit card provides
: another year of warranty (most credit cards do).
|
l****z
发帖数: 29846 | 7 嗯, 有道理.看个人用户的经验现在来弄我并不好
users
their
【在 u****d 的大作中提到】
: I think the reason Lenovo/IBM scored high on the list is because their users
: are most business users who, when in need, would more likely to call their
: own IT department than to call this Rescuecom.
: from your own link:
: by: Static~Charge
: ----------------------------------------------------------------------------
: ----
: With this caveat: It is based on the support calls that Rescuecom receives
: for these brands. For example, Apple users are more likely to go to Apple
: for support than to Rescuecom, so Apple's score would be artificially high
|
w******0
发帖数: 31 | 8 X120e is not real thinkpad.
Only T-series, X-series with 12 inch screen or above, and W-series are true
thinkpads.
11 inch X-series is originally developed based on AMD cpu targeting low end
market, particularly price sensitive education segment. Quality of X120e and
X130 is no where near that of X220 and X230.
However, I agree with most people that overall quality of ThinkPad has gone
down on recent years. Sadly it is still probably the most reliable laptop
brand out there. |
n******r
发帖数: 4455 | 9 这个统计数据当然不是100%的准确，不过可以提供一个总体参照，我觉得比一个用户的
经验更靠谱
而且我贴这篇主要是因为你说“这年头只有apple可靠”，从这个报告里看不是这样
就在下面你贴的文字里，还提到了apple本身不高的分数里还有水分，因为用户更倾向
于打apple客服
users
their
【在 u****d 的大作中提到】
: I think the reason Lenovo/IBM scored high on the list is because their users
: are most business users who, when in need, would more likely to call their
: own IT department than to call this Rescuecom.
: from your own link:
: by: Static~Charge
: ----------------------------------------------------------------------------
: ----
: With this caveat: It is based on the support calls that Rescuecom receives
: for these brands. For example, Apple users are more likely to go to Apple
: for support than to Rescuecom, so Apple's score would be artificially high
|
u****d
发帖数: 2578 | 10 this is bullshit. The reason the price of x120e was lower because its specs
were lower, AMD E350 cpu, 2g ram, 250g 5400 HD, and 1.5hours battery. Those
were fine to me because I could easily put in a ssd and upgrade the rams. My
complaint is this thing died after a year, or to be specific, the screen
died. A thinkpad shouldn't die after a year of light use, period. I call it
a bad quality. My IBM Thinkpad 760 from 13 years ago still runs strong with
Windows NT.
true
end
and
gone
【在 w******0 的大作中提到】
: X120e is not real thinkpad.
: Only T-series, X-series with 12 inch screen or above, and W-series are true
: thinkpads.
: 11 inch X-series is originally developed based on AMD cpu targeting low end
: market, particularly price sensitive education segment. Quality of X120e and
: X130 is no where near that of X220 and X230.
: However, I agree with most people that overall quality of ThinkPad has gone
: down on recent years. Sadly it is still probably the most reliable laptop
: brand out there.
|
|
|
p********n
发帖数: 1707 | 11 Any product can die within a few days, or even a hour, that is why they are
covered under warranty and not guaranty. After all, Thinkpad uses the same
components such as hd, ram, cpu and screens that everyone else use.
specs
Those
My
it
with
【在 u****d 的大作中提到】
: this is bullshit. The reason the price of x120e was lower because its specs
: were lower, AMD E350 cpu, 2g ram, 250g 5400 HD, and 1.5hours battery. Those
: were fine to me because I could easily put in a ssd and upgrade the rams. My
: complaint is this thing died after a year, or to be specific, the screen
: died. A thinkpad shouldn't die after a year of light use, period. I call it
: a bad quality. My IBM Thinkpad 760 from 13 years ago still runs strong with
: Windows NT.
:
: true
: end
|
u****d
发帖数: 2578 | 12 then call it a Lenovo, don't call it a thinkpad, and misled people to think
it is a business class laptop.
are
【在 p********n 的大作中提到】
: Any product can die within a few days, or even a hour, that is why they are
: covered under warranty and not guaranty. After all, Thinkpad uses the same
: components such as hd, ram, cpu and screens that everyone else use.
:
: specs
: Those
: My
: it
: with
|
w******0
发帖数: 31 | 13 Watch your language. Being rude and using dirty word doesn't make you right.
The fact is that X120e is designed for low end market. You cannot argue that
. For all products in this category pc makers have to cut corners here and
there, which leads to a very simple result: low end product is more likely
to fail. You are just one of the unlucky customers.
specs
Those
My
it
with
【在 u****d 的大作中提到】
: this is bullshit. The reason the price of x120e was lower because its specs
: were lower, AMD E350 cpu, 2g ram, 250g 5400 HD, and 1.5hours battery. Those
: were fine to me because I could easily put in a ssd and upgrade the rams. My
: complaint is this thing died after a year, or to be specific, the screen
: died. A thinkpad shouldn't die after a year of light use, period. I call it
: a bad quality. My IBM Thinkpad 760 from 13 years ago still runs strong with
: Windows NT.
:
: true
: end
|
a*****s
发帖数: 2663 | 14 x120e does not represent a typical thinkpad unfortunately. stop whining, for
thinkpad at least you get what you paid for. for apple...who cares |
d*****0
发帖数: 68029 | |
m*****d
发帖数: 13718 | 16 这个统计就是那个修计算机的公司做广告用的吧？很有问题
只能说明美国家庭用户用联想的少以及联想保修期长？
看看别的调查，联想连asus都不如
http://www.pcmag.com/article2/0,2817,2400793,00.asp
【在 n******r 的大作中提到】
: 这个统计数据当然不是100%的准确，不过可以提供一个总体参照，我觉得比一个用户的
: 经验更靠谱
: 而且我贴这篇主要是因为你说“这年头只有apple可靠”，从这个报告里看不是这样
: 就在下面你贴的文字里，还提到了apple本身不高的分数里还有水分，因为用户更倾向
: 于打apple客服
:
: users
: their
|
g*******g
发帖数: 9753 | 17 thinkpad配不上你
你还是去用高贵的苹果吧
呵呵
think
【在 u****d 的大作中提到】
: then call it a Lenovo, don't call it a thinkpad, and misled people to think
: it is a business class laptop.
:
: are
|
p********n
发帖数: 1707 | 18 that is a readers choice survey (who will bother to read much less to vote
in pc magazine) and is much more subjective.
It's also interesting to see how much apple fan boys like their apple
computers even though a more objective survey shows otherwise.
【在 m*****d 的大作中提到】
: 这个统计就是那个修计算机的公司做广告用的吧？很有问题
: 只能说明美国家庭用户用联想的少以及联想保修期长？
: 看看别的调查，联想连asus都不如
: http://www.pcmag.com/article2/0,2817,2400793,00.asp
|
m*****d
发帖数: 13718 | 19 哈哈哈，
"there can be miracles
when you believe"
thinkpad fan跟apple fan真是50步笑百步
【在 p********n 的大作中提到】
: that is a readers choice survey (who will bother to read much less to vote
: in pc magazine) and is much more subjective.
: It's also interesting to see how much apple fan boys like their apple
: computers even though a more objective survey shows otherwise.
|
n*****u
发帖数: 21 | 20 俺的THINKPAD 显示器3个月不到自己出现液晶泄露，不给保修，5个月后彻底花掉！现
在外接显示器，当台式机用！当初就是听了版里上面些托儿的谗言，再也不买烂脑娃的
产品！ |
|
|
t*******z
发帖数: 606 | 21 发个不同的声音。我两个老thinkpad，一个T60，一个X61，分别是07年，08年买的。10
年左右各加了1G内存。两边塑料壳都有破裂。今年开始很慢，风扇发热，然后就fan
error死机. 照网上做的清洗了风扇，现在居然又好了。上网看电影罐水打个小游戏什
么的都好用。 |
a*******i
发帖数: 1105 | 22
现
这个不会不保修吧？
【在 n*****u 的大作中提到】
: 俺的THINKPAD 显示器3个月不到自己出现液晶泄露，不给保修，5个月后彻底花掉！现
: 在外接显示器，当台式机用！当初就是听了版里上面些托儿的谗言，再也不买烂脑娃的
: 产品！
|
a*******i
发帖数: 1105 | 23
10
大家抱怨的是T6x以后质量下降。
【在 t*******z 的大作中提到】
: 发个不同的声音。我两个老thinkpad，一个T60，一个X61，分别是07年，08年买的。10
: 年左右各加了1G内存。两边塑料壳都有破裂。今年开始很慢，风扇发热，然后就fan
: error死机. 照网上做的清洗了风扇，现在居然又好了。上网看电影罐水打个小游戏什
: 么的都好用。
|
n*****u
发帖数: 21 | 24 保修个屁！给他们寄过去了，原封不动寄了回来。说不在保修范围内。我说买的时候不
是说一年保修吗？他们说只保修键盘之类，这种需要另外单独买保险。不然自己搞腰包
，$600+.我说你们当初怎么不说清楚什么保什么不保，贵的就不保了？争了半天没用，
TNND，后来买了100多的台式显示器凑合着用了。花了$1000+,买了个垃圾。
【在 a*******i 的大作中提到】
:
: 10
: 大家抱怨的是T6x以后质量下降。
|
l******a
发帖数: 3803 | 25
promoted crap in this board: lenovo.
in automobile: volvo/VW etc.
【在 n*****u 的大作中提到】
: 保修个屁！给他们寄过去了，原封不动寄了回来。说不在保修范围内。我说买的时候不
: 是说一年保修吗？他们说只保修键盘之类，这种需要另外单独买保险。不然自己搞腰包
: ，$600+.我说你们当初怎么不说清楚什么保什么不保，贵的就不保了？争了半天没用，
: TNND，后来买了100多的台式显示器凑合着用了。花了$1000+,买了个垃圾。
|
p********n
发帖数: 1707 | 26 they probably thought this was caused by accidents, not a defect? If you dis
-agree, you can escalate your case, by just calling the lenovo and
saying you want to escalate.
By the way, thinkpads warranty service in US is led by IBM, who probably
does not care whether the repair is expensive.
【在 n*****u 的大作中提到】
: 保修个屁！给他们寄过去了，原封不动寄了回来。说不在保修范围内。我说买的时候不
: 是说一年保修吗？他们说只保修键盘之类，这种需要另外单独买保险。不然自己搞腰包
: ，$600+.我说你们当初怎么不说清楚什么保什么不保，贵的就不保了？争了半天没用，
: TNND，后来买了100多的台式显示器凑合着用了。花了$1000+,买了个垃圾。
|
a*******i
发帖数: 1105 | 27 是的，他们这样说是认定你的问题是accident造成的，而不是质量问题。如果你不是自
己不小心砸破了屏幕，应该去据理力争。
其实也可以自己换屏幕的，从网上买屏，然后按照视频教程一步步来，100刀以内应该
可以搞定。
http://www.laptopscreen.com |
n*****u
发帖数: 21 | 28 只要贵的，所有的问题他们都会认为你是accident造成的。我攒了好几个月的钱，买来
了每天宝一样供着，怎么会accident。据理力争？开玩笑吧。你看那个服务态度，你当
你是什么人？当初群里到处都是你们这些人的促销广告，现在也是 ，只要有人请人推
荐，必定烂脑娃，估计那个什么排行榜也是你们这帮人给整出来的吧。我接触的到的几
个同事都反映这个牌子问题最多，服务最差。现在买其他品牌（不透 露牌子，免得说
我打广告），服务好的多，有问题的话电话一去，马上人从其他城市赶 过来修，二话
不说，彻底修好。以后你们拿佣金的时候，要问问自己良心。
【在 a*******i 的大作中提到】
: 是的，他们这样说是认定你的问题是accident造成的，而不是质量问题。如果你不是自
: 己不小心砸破了屏幕，应该去据理力争。
: 其实也可以自己换屏幕的，从网上买屏，然后按照视频教程一步步来，100刀以内应该
: 可以搞定。
: http://www.laptopscreen.com
|
p********n
发帖数: 1707 | 29 what is the problem with you? No one here sold you the computer. And I don't
work for lenovo.
Moreover, what you said does not make sense, screen only costs about $100.
But no one will cover accidents unless one has bought the accidental
coverage.
The service you mentioned is called on-site service, and are offered by most
OEM including lenovo. |
