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http://grajob.com/citi-applications-support-intmd-analyst-chinaliaoningdalianjob-id18029645/
Applications Support Intmd Analyst
Primary Location: China,Liaoning,Dalian
Education: Bachelor’s Degree
Job Function: Technology
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18029645
Description
Overview of Citi:
Citi, the world leading global bank, has approximately 200 million customer
accounts and a presence in more than 160 countries and jurisdictions
worldwide. Citi provides consumers, corporations, governments and
institutions with a broad range of financial products and services,
including consumer banking and credit, corporate and investment banking,
securities brokerage, transaction services, and wealth management. Citi
enables clients to achieve their strategic financial objectives by providing
them with cutting-edge ideas, best-in-class products and solutions, and
unparalleled access to capital and liquidity.
Job Description
Team/Function Overview
Citi technology are seeking a highly motivated IT professional to join our
Production Services team in Dalian.
The team is responsible for the production environment for inhouse and
vendor applications used by Australia business including settlement and
regulatory.
Role / Position Overview
We are searching for a highly motivated and enthusiastic person who will
provide application support to Currencies and Local Market Rates businesses.
We work in partnership with the business running the application production
platform, providing quick resolutions to their issues, drive stability,
efficiency and effectiveness improvements to help us and the business
succeed.
The role will entail hands-on investigation and issue resolution, incident
management and being passionate about taking part in initiatives to improve
the production platform.
You will be working closely with your counterpart in Australia, along with
application developers and business analysts in the plan team.
Key Responsibilities:
Ability to manage incidents, problems and change at a global enterprise
level. Calm and analytical when faced with major incidents on critical
systems.
Champion stability initiatives to enable application high availability for
Business-As-Usual which includes better monitoring, failover and resiliency
Performs controlled resolution of incidents and problems including
prioritization and escalation to relevant groups when appropriate, root
cause analysis of all problems with follow-through to resolution.
Communicate effectively with operations and technology partners on a
regional or global basis.
Primary point of contact for system support; coping with day to day issues
that may arise
Undertake both individual assignments and participate in team collaboration
activities.
Development Value:
Citi established the regional Technology Centre in Dalian and this expansion
effort is continuing in our technology teams. With reward and recognition
based on performance merit, opportunities exist for staff with the ability
and determination to have a rewarding career.
You will gain significant experience of the advanced technologies used to
run our business regionally and globally, giving you the vast exposure to
new and existing methodologies and systems.
Work-Life Balance – At Citi, we offer flexible work plans which give
employees and managers the chance to meet personal and business needs
allowing for alternative schedules to customary business hours.
Qualifications
Criteria/Qualifications
Knowledge/Experience:
Experience of providing Level 2 Technical support would be an added
advantage.
UNIX (AIX/ Linux) environment
Familiar with batch(Autosys) schedulers
Knowledge on Geneos ITRS monitoring would be an added advantage essential.
Skills:
Good interpersonal and communication skills, great teammate.
Databases – Oracle, Microsoft SQL.
Qualifications:
Bachelor’s Degree
Exceptional candidates who do not meet these criteria may be considered for
the role provided they have the necessary skills and experience.
Competencies
Team player, detail-oriented and good communicator.
apply:
http://grajob.com/citi-applications-support-intmd-analyst-chinaliaoningdalianjob-id18029645/ |
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