J****n
发帖数: 937 | 1 Zephyr Typhoon AK2100, 灯光一闪，什么都不工作了，电闸没跳。 灯也不亮了。不知
道有没有人碰到过类似的问题， 怎么解决的。 | c******j
发帖数: 3239 | | J****n
发帖数: 937 | 3 I opened it up, located the control board, found that little tiny fuse,
measured it, it is blown, and it is soldered on.
I emailed their customer support, didn't expect any response, and was
getting ready to remove the fuse and repair the board myself. They actually
replied within a couple of minutes and said they'll ship a board to me today
free of charge, and the new board will have a replaceable fuse.
Excellent customer support, that was a nice surprise. | u****q
发帖数: 24345 | 4 pai baozi
actually
today
【在 J****n 的大作中提到】
: I opened it up, located the control board, found that little tiny fuse,
: measured it, it is blown, and it is soldered on.
: I emailed their customer support, didn't expect any response, and was
: getting ready to remove the fuse and repair the board myself. They actually
: replied within a couple of minutes and said they'll ship a board to me today
: free of charge, and the new board will have a replaceable fuse.
: Excellent customer support, that was a nice surprise.
| G*****e
发帖数: 2577 | | J****n
发帖数: 937 | 6 今天收到了厂家寄来的控制板，换上之后神器又开始正常运转。再赞一下客服，配件寄
出还是很快。
照片里是换下来的旧控制板，右下角黄色的小圆桶状的是保险丝， 焊上的。
新的控制板上的保险丝是可以换的。
修理的技术难度不高，有点电路基础的人敢拆就能换。
另外保险丝烧了的原因我想是因为开机的时候风速设在最高，瞬间电流太大烧了保险丝
。我老婆就喜欢开大风，然后直接关掉。应该关掉前调到最小风速，这样开机时更安全。
我不知道怎么发包子，所以不用排了， 排了也白排。
actually
today
【在 J****n 的大作中提到】
: I opened it up, located the control board, found that little tiny fuse,
: measured it, it is blown, and it is soldered on.
: I emailed their customer support, didn't expect any response, and was
: getting ready to remove the fuse and repair the board myself. They actually
: replied within a couple of minutes and said they'll ship a board to me today
: free of charge, and the new board will have a replaceable fuse.
: Excellent customer support, that was a nice surprise.
| n*****e
发帖数: 2318 | | J****n
发帖数: 937 | 8 Zephyr Typhoon AK2100, 灯光一闪，什么都不工作了，电闸没跳。 灯也不亮了。不知
道有没有人碰到过类似的问题， 怎么解决的。 | c******j
发帖数: 3239 | | J****n
发帖数: 937 | 10 I opened it up, located the control board, found that little tiny fuse,
measured it, it is blown, and it is soldered on.
I emailed their customer support, didn't expect any response, and was
getting ready to remove the fuse and repair the board myself. They actually
replied within a couple of minutes and said they'll ship a board to me today
free of charge, and the new board will have a replaceable fuse.
Excellent customer support, that was a nice surprise. | | | u****q
发帖数: 24345 | 11 pai baozi
actually
today
【在 J****n 的大作中提到】
: I opened it up, located the control board, found that little tiny fuse,
: measured it, it is blown, and it is soldered on.
: I emailed their customer support, didn't expect any response, and was
: getting ready to remove the fuse and repair the board myself. They actually
: replied within a couple of minutes and said they'll ship a board to me today
: free of charge, and the new board will have a replaceable fuse.
: Excellent customer support, that was a nice surprise.
| G*****e
发帖数: 2577 | | J****n
发帖数: 937 | 13 今天收到了厂家寄来的控制板，换上之后神器又开始正常运转。再赞一下客服，配件寄
出还是很快。
照片里是换下来的旧控制板，右下角黄色的小圆桶状的是保险丝， 焊上的。
新的控制板上的保险丝是可以换的。
修理的技术难度不高，有点电路基础的人敢拆就能换。
另外保险丝烧了的原因我想是因为开机的时候风速设在最高，瞬间电流太大烧了保险丝
。我老婆就喜欢开大风，然后直接关掉。应该关掉前调到最小风速，这样开机时更安全。
我不知道怎么发包子，所以不用排了， 排了也白排。
actually
today
【在 J****n 的大作中提到】
: I opened it up, located the control board, found that little tiny fuse,
: measured it, it is blown, and it is soldered on.
: I emailed their customer support, didn't expect any response, and was
: getting ready to remove the fuse and repair the board myself. They actually
: replied within a couple of minutes and said they'll ship a board to me today
: free of charge, and the new board will have a replaceable fuse.
: Excellent customer support, that was a nice surprise.
| n*****e
发帖数: 2318 | | h*****g
发帖数: 160 | 15 刚刚我们家也是一模一样的情况坏了。 估计是同样的毛病。 |
|
