d*****s
发帖数: 5610 | 1 https://www.usatoday.com/story/travel/flights/todayinthesky/2017/04/10/what-
rights-do-overbooked-fliers-have-not-many/100287338/
Typically, airlines will ask for volunteers on oversold flights, promising
some sort of compensation in return for taking a different flight. If few
volunteer, carriers typically will keep increasing their offers until enough
fliers agree to take another flight.
If not enough volunteers are found, the airline has the power to decide who
gets “bumped” off the flight, though that typically happens before
boarding.
Carriers spell this out in the “contract of carriage” that customers are
bound to when they buy their tickets.
当然从PR角度看，UA处理的不是很好。尤其现在大家都有手机可以录像。
所有airline的律师早就想好所有的一切。 | x********u
发帖数: 1061 | 2 扯淡，UA自己的rule都没规定可以上了飞机seat assigned以后还能赶人走
这次发生的情况不是oversold，是自己的employee要把已经坐好的客户赶走
what-
enough
who
【在 d*****s 的大作中提到】
: https://www.usatoday.com/story/travel/flights/todayinthesky/2017/04/10/what-
: rights-do-overbooked-fliers-have-not-many/100287338/
: Typically, airlines will ask for volunteers on oversold flights, promising
: some sort of compensation in return for taking a different flight. If few
: volunteer, carriers typically will keep increasing their offers until enough
: fliers agree to take another flight.
: If not enough volunteers are found, the airline has the power to decide who
: gets “bumped” off the flight, though that typically happens before
: boarding.
: Carriers spell this out in the “contract of carriage” that customers are
|
|
