D***G
发帖数: 40 | 1 My comfort to you! No offense, you must be new to this country, thinking this
may be really a FREE country. Have you thought about it twice about FREE
international call to China? To most people living in this country for more
than a few months, that is solidly against common sense. You may ask back some
of the $7xx if you have a nice and understanding TMobile representative.
Lesson learned? Always read the fine terms of service contract in full and ask
other people if you are in question of som | D***G
发帖数: 40 | 2 You were directed to the so-called complaint letter probably because the
representative didn't want to speak to you any longer (because s/he cannot
abruptly deny your request) so it was the easy thing for him/her to do. Since
it was clearly your fault not to read the terms in full, you have no chance of
argueing back the money. They can just issue you a simple resply upon
processing your "complaint". And, since it is a formal complaint for something
not strictly TMobile's fault, you make yoursel | D***G
发帖数: 40 | 3 One should refrain from too much complaint. I suggest you read the contract
again. Are those related terms really too small to be noticed by careful eyes?
If you are confident enough about this then go ahead and complain. There is a
saying: do in Rome as the Romans do. Now you are in this country and the whole
thing of FINE PRINT is just a part of this country's fact. Take it or
whatever. I do not think you can bend this. The only thing you can do is seek
understanding from TMobile and probably | b****b
发帖数: 199 | 4 Hi, y.a.m.,
don't worry. listen, you can get most of the money removed and please follow
my ideas. Understand the cell phone companies. I had 9 cellphone lines opened
till now and I had quite a bit experience with cell phone companies. Customer
service rep has right to remove some charges, plus credit extra minutes, and
the closing department can remove more and give you more. They remove charges
without a blink of eyes just to make you happy. The minutes usage costs them
nothing, but it'll cos |
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