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Money版 - AMEX信用卡管新电脑键盘进水保修吗?
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相关话题的讨论汇总
话题: card话题: purchase话题: protection话题: eligible话题: per
进入Money版参与讨论
1 (共1页)
g******a
发帖数: 4774
1
新买的电脑键盘进水了,不工作了。
厂家肯定不保的。
信用卡给保吗?
谢谢!
i****g
发帖数: 3896
2
可以的 你可以online claim purchase protection 前提是你的Amex卡购买的 好像需
要三个月以内
lz给个包子吧~~

【在 g******a 的大作中提到】
: 新买的电脑键盘进水了,不工作了。
: 厂家肯定不保的。
: 信用卡给保吗?
: 谢谢!

y****n
发帖数: 3697
3
连丢了都管
d*******h
发帖数: 2146
4
自己丢的不管

【在 y****n 的大作中提到】
: 连丢了都管
g******a
发帖数: 4774
5
给你包子。
麻烦给确认一下是3个月以内吗?
给个链接。。。
谢谢!

【在 i****g 的大作中提到】
: 可以的 你可以online claim purchase protection 前提是你的Amex卡购买的 好像需
: 要三个月以内
: lz给个包子吧~~

t******n
发帖数: 423
6
https://www.americanexpress.com/us/content/card-benefits/purchase-protection
/faq.html
1. How does Purchase Protection work?
When an American Express® Card Member charges a covered purchase with
their Card account, Purchase Protection can help protect your purchases for
up to 90 days from the date of purchase if it is stolen or accidentally
damaged. The coverage is limited up to $1,000 per occurrence, up to $50,000
per Card Member account per calendar year. Please read important exclusions
and restrictions.
For Platinum Card® and Delta Reserve Card Members, Purchase Protection
can also help protect your purchases for up to 90 days from the date of
purchase if the item is stolen, accidentally damaged or lost. The coverage
is limited up to $10,000 per occurrence, up to $50,000 per Card Member
account per calendar year. Please read important exclusions and restrictions.
For Centurion® Card Members, please call 1-800-322-1277 for more
information.
2. How long are my purchases covered?
With Purchase Protection, your eligible purchases can be covered for up to
90 days from the date of purchase when you charge the eligible purchased
item with your Card account.
3. Who is eligible for coverage?
The basic Card Member and any Additional Card Members on the account are
eligible as long as all Card Members are U.S. Resident Card Members, The
American Express Card has to have been issued to them in their name, and
they must maintain a permanent residence within the 50 United States of
America, the District of Columbia, Puerto Rico or the U.S. Virgin Islands.
For residents of GU, MP, FM, MH, and PW, the Plan is underwritten by Tokio
Marine Pacific Insurance Limited, Hagatna, Guam under Policy CRCB000000105.
4. Do I have to activate or sign up for Purchase Protection? Do I have to
pay a premium?
Purchase Protection is an embedded benefit of your Card Membership and
requires no enrollment. When you make an eligible purchase with your Card,
your eligible purchase is covered for up to 90 days from that date.

5. What is an eligible purchase anyway?
An eligible purchase is an item purchased with your Card and a claim was
submitted within 90 days of purchase. The item has to have been accidentally
damaged or stolen (or lost for Platinum Card or Delta Reserve Card Members)
when the incident occurred and you will need your original store receipt.
Certain purchases are not covered which includes but is not limited to:
travelers checks, tickets of any kind, negotiable instruments (including,
but not limited to, gift certificates, gift cards and giftchecks), cash or
its equivalent; animals or living plants; rare stamps or coins; consumable
or perishable items with limited life spans (including, but not limited to,
perfume, light bulbs, batteries); antique or previously owned items;
motorized vehicles and watercraft, aircraft, and motorcycles or their motors
, equipment, parts or accessories; stolen or damaged property consisting of
articles in a pair or set. Coverage will be limited to no more than the
value of any particular part or parts, unless the articles are unusable
individually and cannot be replaced individually, regardless of any special
value they may have had as part of a set or collection; items purchased for
resale, professional, or commercial use; permanent household and/or business
fixtures, including, but not limited to, carpeting, flooring and/or tile;
business fixtures, including, but not limited to, air conditioners,
refrigerators, heaters; and hospital, medical and dental equipment and
devices.
6. Are there exclusions or limitations to Purchase Protection?
Yes, there are important exclusions and restrictions. You will only be
reimbursed for the amount charged to your eligible Card; coverage is limited
per occurrence and per Card Member account per calendar year. Shipping and
handling costs for the purchase will not be refunded. You may be required to
send the purchased item to us, in which case we will reimburse you for
shipping cost. To be eligible for claim payment, your account must be in
good standing. This product provides secondary coverage. This means it pays
eligible benefits not paid by any primary insurance that you have. For full
Terms and Conditions, see americanexpress.com/PPterms.

7. How do I file a claim?
You should report any theft or accidental damage immediately upon the loss.
You can file a claim by calling 1-800-322-1277, or you can visit www.
onlineclaim.americanexpress.com to get started. The customer service
professional will need the receipt as well as incident or police report if
stolen. You will be asked for satisfactory proof of the theft, accidental
damage, or vandalism. Please keep all your American Express® charge
receipts, original store receipts, and damaged items. You can check the
status of your claim by calling the Purchase Protection toll free number at
1-800-322-1277.
8. What if the item exceeds the limit for coverage?
Purchase Protection can provide coverage up to $1,000 per Occurrence, up to
$50,000 per Card Member account per calendar year and any amount over that
will not be reimbursed or covered. You will only be reimbursed for the
amount charged to your eligible Card.
For Platinum Card and Delta Reserve Card Members, Purchase Protection can
provide coverage up to $10,000 per occurrence, up to $50,000 per Card Member
account per calendar year and any amount over that will not be reimbursed
or covered. You will only be reimbursed for the amount charged to your
eligible Card.
For Centurion Card Members, please call 1-800-322-1277 for more information.
9. What do I do with the damaged item?
Please keep all items. After we have determined your item is eligible under
the Purchase Protection, you may be required to send the purchased item to
AMEX Assurance Company, in which case we will reimburse you for shipping
cost.
10. Where can I find more information on my Card’s exact coverage?
You can visit americanexpress.com/PPterms for more information on your Card
’s exact benefit information.
g******a
发帖数: 4774
7
谢谢,也给你包子了。
查了下收据,超过10几天了。。。
现在没招了?。。。

protection
for
000
exclusions
Protection

【在 t******n 的大作中提到】
: https://www.americanexpress.com/us/content/card-benefits/purchase-protection
: /faq.html
: 1. How does Purchase Protection work?
: When an American Express® Card Member charges a covered purchase with
: their Card account, Purchase Protection can help protect your purchases for
: up to 90 days from the date of purchase if it is stolen or accidentally
: damaged. The coverage is limited up to $1,000 per occurrence, up to $50,000
: per Card Member account per calendar year. Please read important exclusions
: and restrictions.
: For Platinum Card® and Delta Reserve Card Members, Purchase Protection

s*******e
发帖数: 1385
8
如果是ASUS, check Accidental Damage Protection (ADP) program
不知道其他brand有没有类似的program

【在 g******a 的大作中提到】
: 新买的电脑键盘进水了,不工作了。
: 厂家肯定不保的。
: 信用卡给保吗?
: 谢谢!

B******y
发帖数: 9065
9
你可以说是10几天前进的水,AMEX不会在意的。。。保险公司在制定保费的时候,是已
经把这种immoral hazard算到成本里面去了。。。我上前去claim手机摔坏的保险,结
果发现超过了保期;于是CSR唆使我去买个新的plan,等activate以后再去claim保费,
说手机是刚摔的,他就当没有收到过我今天打来的电话。呵呵,CSR为了获得自己的一
个拉客户的credit,和客户联手骗自己的公司。。。

【在 g******a 的大作中提到】
: 谢谢,也给你包子了。
: 查了下收据,超过10几天了。。。
: 现在没招了?。。。
:
: protection
: for
: 000
: exclusions
: Protection

B******y
发帖数: 9065
10
所有的ASUS都自动带ADP,还是得另花钱买?

【在 s*******e 的大作中提到】
: 如果是ASUS, check Accidental Damage Protection (ADP) program
: 不知道其他brand有没有类似的program

1 (共1页)
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话题: card话题: purchase话题: protection话题: eligible话题: per