c*******6 发帖数: 13 | |
c*******6 发帖数: 13 | |
c*******6 发帖数: 13 | 3 MetroCard eFIX
Lost or Stolen 7-Day Express Bus Plus or 30-Day Unlimited MetroCard
Use this form if your claim relates to a Full Fare 7-Day Express Bus Plus or
Full Fare 30-Day Unlimited MetroCard that was lost or stolen.
Please ensure you that have the following information:
Last 4 digits of your credit card number
Date of purchase or most recent refill
Date Metrocard was lost or stolen
Approximate time of incident
Balance Protection Program & Restrictions
MTA New York City Transit provides a Balance Protection Program for its 7-
Day Express Bus Plus and 30-Day Unlimited Ride MetroCard that protects you
from loss or theft of the card as long as you purchased or refilled it with
a credit or debit/ATM card from a MetroCard Vending Machine.
Complete the eFix claim form below and a Balance Protection representative
will contact you to complete the claim. Please note that you will not
receive a replacement MetroCard; your refund will be in the form of a credit
issued back to your credit or debit/ATM account. The amount of your refund
will be calculated at a rate of $7.86 per day for 7-Day Express Bus Plus
MetroCards and $3.74 per day for 30-Day Unlimited MetroCards. Your refund
will be based on the date that you first notify us of your loss. The $1 "new
card fee" is not refundable.
If you prefer, you may call 511 (say MTA, Subways and Buses, then MetroCard)
to report the loss/stolen card and supply us with the number of the credit
or debit/ATM card that you used to purchase or refill your MetroCard. Calls
received after normal business hours will be returned by a Balance
Protection representative.
You may file up to two claims per calendar year. The first claim will be
processed free of charge; a second claim filed within the same calendar year
, will be subject to a $5.00 administrative fee, the fee will be deducted
from the refund amount.
You may initiate your claim if the following three conditions are true.
(Please review and confirm the following requirements by selecting the boxes
below)
1. You’re reporting a lost or stolen Full Fare 7-Day Express Bus Plus or 30
-Day Unlimited MetroCard.
2. You purchased or refilled your card at a MetroCard Vending Machine.
3. You purchased or refilled your card with a credit or debit/ATM card.
* Please fill out the form completely. Items marked with an asterisk are
required -
CUSTOMER INFORMATION
Title
First Name * Middle Name Last Name *
Address * Address 2 Address 3
City * State * Zip Code
Day Phone * Evening Phone
Email Country
INCIDENT DESCRIPTION
Date & Time : AMPM *
Is Card LOSTSTOLEN *
Type Of Card *
MetroCard Serial Number If known
Type Of Payment *
Last 4 Digits Of Card Used *
COMMENTS
Comments Please do not include a credit card number in your comment
200 Characters Remaining
CAPTCHA C |
c********e 发帖数: 6158 | 4 你的问题是什么?
or
【在 c*******6 的大作中提到】 : MetroCard eFIX : Lost or Stolen 7-Day Express Bus Plus or 30-Day Unlimited MetroCard : Use this form if your claim relates to a Full Fare 7-Day Express Bus Plus or : Full Fare 30-Day Unlimited MetroCard that was lost or stolen. : Please ensure you that have the following information: : Last 4 digits of your credit card number : Date of purchase or most recent refill : Date Metrocard was lost or stolen : Approximate time of incident : Balance Protection Program & Restrictions
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g*******a 发帖数: 31586 | 5
一个一个空格教他填
【在 c********e 的大作中提到】 : 你的问题是什么? : : or
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c********e 发帖数: 6158 | 6 我又不知道他的姓名地址
【在 g*******a 的大作中提到】 : : 一个一个空格教他填
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g*******a 发帖数: 31586 | 7
要电话 打过去问啊
【在 c********e 的大作中提到】 : 我又不知道他的姓名地址
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c********e 发帖数: 6158 | 8 还是你来吧
【在 g*******a 的大作中提到】 : : 要电话 打过去问啊
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g*******a 发帖数: 31586 | 9
不了 我不够肥 来打屁股
【在 c********e 的大作中提到】 : 还是你来吧
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