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发帖数: 18403 | 1 烙印CC的CGI就是那个拿了钱办砸锅的罪魁祸首, 让O8CARE healthcare.gov大丢其脸:
http://www.washingtonpost.com/blogs/wonkblog/wp/2013/10/16/meet
很多地方insurance exchange也是被烙印CC给搞得花钱砸锅,很多很久都靠
paper application(加州,等等)或者billing problem (华盛顿州)或者干脆
discrimination lawsuit(DC).
帮O8救healthcare.gov的是位G家大牛,现在开创USDS(US. Digital Service).
http://www.washingtonpost.com/blogs/the-switch/wp/2014/08/11/wh
Key to that will be learning how a small team can make an impact much bigger
than its size. VanRoekel has been running the USDS as a pilot project with
funds appropriated for 2014, he says, and his budget ask for 2015 would
allow him to bring on about 25 people for short, two-to-four year rotations.
It's a scale that VanRoekel told Congress himself is "modest." So the goal
is to amplify the team's influence by setting standards, introducing a
culture of technological accountability, and figuring out "common technology
patterns" that can be replicated across agencies, like single-sign-on for
federal Web sites. "Build once, use often," VanRoekel calls it.
http://www.androidheadlines.com/2014/08/google-loses-excellent-
Anyone that has visited a Government site has probably seen how much of a
terrible chore they can be to either navigate or get anything important done
. Whether they simply look outdated or are just broken, many people have a
hard time with them. Arguably, the most publicized recent blunder was the
HealthCare.gov website. There was no way that you could have avoided seeing
or hearing about the site’s disastrous performance in the news. Even now it
has probably left a bad taste in the mouths of many users. The site was
such a failure that many that opposed President Obama’s new health care
bill used the site’s unreliability as a weapon against him. HealthCare.gov
was such a mess that it failed at an astounding 57% of the time! The site’s
performance was completely laughable and deserved most of the ridicule that
was thrown at it.
Fast forward from October first to December first and the site’s
performance had improved drastically. The site was now working 90% of the
time which allowed many people who needed the sites services to finally able
to make some progress. At this point in time it wasn’t completely fixed
but it was getting there. So, who was responsible for saving the the
troubled and abysmally performing HealthCare.gov website? It turns out that
the Obama administration called in someone that they have already worked
with during the Obama campaign, Mikey Dickerson.
Mikey Dickerson was a Google Site-Reliability Engineer that is extremely
well known in his field of work but as much as Dickerson’s reputation
preceded him, fixing a site which was as broken as HealthCare.gov was no
easy task. In fact, according to Dickerson and every other member of the
team, it was the most difficult task that they have ever faced. Dickerson
and his team projected that by November 6th they would have the site up and
running to the point where consumers could actually use the site to enroll.
Though this was most certainly proven to be true, Dickerson did not return
to Google until January.
This disaster was released upon America for some very basic reasons, reasons
that should never have been over looked by any operation of this magnitude.
Dickerson was shocked to find the primitive ways in which the task of
managing the site was being handled. Not only did the workers lack the
modern tools required to run the site, the workers couldn’t even figure out
why the site was crashing! They were just helplessly watching the whole
operation fall to pieces. Truly, this was a fine example of our tax paying
dollars going to waste. |
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