UPDATE: Verizon Wireless Says 4G Network Is Down
NEW YORK (Dow Jones)--Verizon Wireless said its 4G network was suffering an
It's the first major problem for Verizon's 4G wireless network, which launch
ed late last year. The incident is a black eye for a carrier that prides its
elf on the quality and stability of its network.
"Our 4G LTE customers are experiencing connection issues to the LTE network,
" said a Verizon spokesman. He didn't provide more detail, or say when the p
roblem would be fixed.
It's unclear how widespread the problem is. Tech website Boy Genius Report e
arlier reported that Verizon's 4G network across the nation had been down fo
r several hours.
Mike Gibson, a financial advisor based in Cornelius, N.C., purchased a 4G Mi
Fi, which can create a mobile WiFi hotspot, as a replacement for his home DS
L service. But the outage left his wife, who works from home, without access
to the Internet.
"I've called several times," Gibson said. "All they'll tell you is they're w
orking on it."
He said his MiFi began experiencing problems at 1 a.m. EDT on Wednesday.
Consumers have embraced Verizon's 4G network since the launch. The company a
ctivated 500,000 devices on the network in the first quarter, including 260,
000 units of its first 4G phone, the Thunderbolt from HTC Corp. (2498.TW, HT
CXF). The carrier plans to launch its second 4G smartphone, the Droid Charge
, on Thursday.
Verizon Wireless, which is jointly owned by Verizon Communications Inc. (VZ)
and Vodafone Group Plc (VOD), is racing to catch up to Sprint Nextel Corp.
(S) in the 4G game.