s*****e
发帖数: 3954 | 1 之前deal被cancel了好多1刀，2刀，3刀的东西
上个月底收到一单的refund，之后就再也没有refund了，还欠我两单的refund（近10个
item）呢。。
大家都收到了吗？ |
k**i
发帖数: 10191 | 2 收齐了。我买的东西比较整，退了一单$11多的，一单$10多的。 |
c*******b
发帖数: 310 | |
l*****9
发帖数: 665 | 4 我还没收齐呢 砍了我四单 现在只返了我两单的钱 gap还欠我两单的钱呢 |
m******i
发帖数: 1185 | 5 没收齐，还欠一单。打电话给客服，转到外包的部门，竟然没人接电话。我也是服了这
些疑似阿三外包客服公司了 |
p******g
发帖数: 166 | 6 没有，打了好几个电话了，每次都耗时几十分钟，电话转来转去，一点用也没有，上周
打电话说是我的那单refund在出错的list上还是啥的，给reissue了，但是又十天了还
是没收到。不知道到底怎么样才能拿回refund了，对它家好失望 |
l*******7
发帖数: 1592 | |
p******g
发帖数: 166 | 8 是的，上周被转了一个客服貌似很懂的样子，说很多人都没收到，你的单是其中之一，
会reissue blah blah, 结果10天过去了依旧没有
【在 l*******7 的大作中提到】
: 退了2单，还差一单，而且查不出原因
|
i*******m
发帖数: 615 | 9 我也是差了两单整10刀的，客服回答说近期会寄，如果月底还没收到再联系他们，相当
不靠谱。 |
y********3
发帖数: 787 | |
|
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s*********t
发帖数: 5781 | 11 没有，有个4块多的check一直没收到
写信问他们说这是第三方管的，他们查不到，给了个电话，我一直没时间打
【在 s*****e 的大作中提到】
: 之前deal被cancel了好多1刀，2刀，3刀的东西
: 上个月底收到一单的refund，之后就再也没有refund了，还欠我两单的refund（近10个
: item）呢。。
: 大家都收到了吗？
|
l*******7
发帖数: 1592 | 12 Thank you for your inquiry in to the status of your refund check.
Unfortunately, we do not have access to this information as these checks are
processed by a third party, Mail Refund Center. Normally, you should expect
to receive your refund check within 10 days from the date of your in-store
return. If 10 days have already passed and you haven't received your refund
check, you can obtain additional information by contacting our Mail Refund
Center at 1-800-955-8597. Please be sure to have your receipt available, as
you will need to reference your refund number.
打电话过去说查不到，又转回gap，gap再又转一个地方，那人说email superviser再看
【在 y********3 的大作中提到】
: 邮件他们，第二天给回。丢了两单，目前寄到一个
|
p******g
发帖数: 166 | 13 我收到的回复跟你一样，打电话也是转来转去，太折腾了！
are
expect
store
refund
as
【在 l*******7 的大作中提到】
: Thank you for your inquiry in to the status of your refund check.
: Unfortunately, we do not have access to this information as these checks are
: processed by a third party, Mail Refund Center. Normally, you should expect
: to receive your refund check within 10 days from the date of your in-store
: return. If 10 days have already passed and you haven't received your refund
: check, you can obtain additional information by contacting our Mail Refund
: Center at 1-800-955-8597. Please be sure to have your receipt available, as
: you will need to reference your refund number.
: 打电话过去说查不到，又转回gap，gap再又转一个地方，那人说email superviser再看
|
s*****e
发帖数: 3954 | |
s*****e
发帖数: 3954 | 15 Thank you for your inquiry in to the status of your refund check.
Unfortunately, we do not have access to this information as these checks are
processed by a third party, Mail Refund Center. Normally, you should expect
to receive your refund check within 10 days from the date of your in-store
return. If 10 days have already passed and you haven't received your refund
check, you can obtain additional information by contacting our Mail Refund
Center at 1-800-955-8597. Please be sure to have your receipt available, as
you will need to reference your refund number.
收到一样样的回复，gap实在太搞笑了，就算是第三方管理，难道他们不该负责么？还
是欠钱是大爷？ |
s*****e
发帖数: 3954 | 16 更新下，周一打电话给gap 客服提供的电话，刚接通就给接到gap。com的客服，说会有
人调查，今天收到一个电话，说会把所有refund合在一个gc寄过来。
如果还有人没收齐refund，可以打电话去gap.com，好像有很多人有这个问题，都不用
怎么费口舌，客服都知道是怎么回事。。。 |
p******g
发帖数: 166 | 17 打了gap.com电话，继续被转来转去，然后啥也没解决…… |
s**u
发帖数: 2294 | 18 我的邮件是说用credit card就没有charge，你们都是用的GC吗 |
r********o
发帖数: 21 | 19 我的还没解决，楼上收到REFUND的都是打GAP.COM解决的吗？还有人能分享下经验么？
GAP.COM叫我打MAIL REFUND CENTER, MAIL REFUND CENTER把我转回GAP.COM |
l*******7
发帖数: 1592 | 20 2周以前，在我一周反应3次之后，有人很认真的打电话告诉我，会给我寄卡，然后lz就
写出来差不多的更新。可是现在2周过去了，我啥都没收到啊 |
m******i
发帖数: 1185 | 21 今天又打了电话，汇报一下。mail center的人说查不到这个订单信息，gap.com的人表
示不知道为什么查不到，客服权限很小，查了半天没办法给我解决，转去research
dept,然后说调查了给我打过来，且等着吧。整个过程花了45分钟，还是拿不到钱。 |
