We have received your correspondence regarding the Membership Rewards
30% Bonus miles promotion. The SkyMiles program rules state that to be
eligible for the promotion you must enroll for it. On review it
indicates that you have not enrolled at the requisite site during the
promotion period and do not qualify for the bonus miles. Based on the
information, we must respectfully decline a request to credit your
account with the bonus miles. If you feel this information is inaccurate
please resubmit supporting documentation that validates your enrollment
in the promotion.
当时忘了截屏了,本来上上周还看到account里面有那个promotion,电话cs说接着等几
天看看。就
真去等了,昨天再一看,30%那个就消失了,只好找cs发email,现在收到回复了。
30%还能拿回来吗?