_DealGroup版 - 【$】Comcast: Showtime and Cinemax Free for 24 months YMMV |
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w*******y
发帖数: 60932 | 1 Today I received an email touting an offer from Comcast for free showtime
for 24 months. Upon clicking the link in the email it took me to a page with
three options. Starz, Showtime, Cinemax all for free for 24 months. I could
only add one to cart and it took me to the next page. I then selected the
products tab and it took me back to the initial screen and added the next
one to cart. The next step is it takes you to live chat. See chat below. If
my link doesn't work for you there is no harm in calling Comcast directly
and stating you got the email and want the promotion.
Note: I received this promotion even though I'm already receiving a current
promotion for HBO at 9.99/month for 12/months.
The Email:
Valued Customer, we appreciate you choosing XFINITY To make sure you
always enjoy the best in entertainment, we periodically review your account.
We are pleased to inform you that you can enjoy SHOWTIMEfor 2 full years
at no charge. At this time, you're eligible to add SHOWTIMEto your current
premium channel at no additional charge for 24 months. This includes all of
the movies and original series like Dexter On Demandon your TV, online and
now on your iPadTM. After the 24-month period, you'll be billed an
affordable low rate for each of the two premium channels.
Limited-time offer add SHOWTIMEtoday
This opportunity to receive SHOWTIMEfor 24 months at no additional charge
is available for a limited time to valued XFINITY customers.
Take advantage of this special, limited-time offer today. If you have
questions, or if there is anything else we can help you with, contact us 24/
7.
Sincerely,
Comcast
Will post link here. Having some issues with it right now. Don't want people
going into my account.
Chat:
user ME has entered room
ME> Order Information
analyst Ignacio has entered room
Ignacio> Hello ME_, Thank you for contacting Comcast Live Chat Support. My
name is Ignacio. Please give me one moment to review your information.
Ignacio> Welcome to Sales Department, where we are excited to introduce New
Triple Play packages. We appreciate the time you are taking to contact us,
my name is Ignacio, I will be assisting you from here on out. Before
anything else, I would like to ask, how is your day so far?
ME_> it's fine. i'm not calling for triple play. i was offered premium
channels free for 24 months. i'm just trying to redeem that.
Ignacio> Sure I can help you with that ME
Ignacio> May I have your Comcast account number please ?
ME_>sure
ME_>***
Ignacio> Please give me 2 minutes to access your account ME
Ignacio> To make sure that I am looking at the right account, can I have the
last 4 digits of your Social Security Number for verification, please?
ME_> ***
Ignacio> Thank you ME
Ignacio> I am searching the promotions at your area
ME_> not sure why you have to search. i was sent the email from comcast. i
click on the link, I added the promotions to my cart and the next step was
it sent me to you
Ignacio> ME we need to search the promotion here in the system in order to
add it on your account
ME_> ok, I guess I don't understand why had to do the other steps then
Ignacio> I really appreciate your patience ME
Ignacio> I am working as fast I can
Ignacio> ME I can see here and you would like to get Cinemax and Showtime
Ignacio>Am I correct?
Ignacio>I already added the Cinemax package
ME_>yes
Ignacio>ME I am happy to have completed your order set up and I truly
appreciate your patience and full cooperation.
Ignacio> This is your order confirmation number **
Ignacio> Well, I hope I have helped you with all of your requests today.
Would there be any last question or concern I could address before we end
this session?
ME_> so both showtime and cinemax are added?
Ignacio> Yes ME
Ignacio> Both Showtime and Cinemax are already added
ME_> ok thank
So now I'm going to try and add Strarz too.
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