由买买提看人间百态

boards

本页内容为未名空间相应帖子的节选和存档,一周内的贴子最多显示50字,超过一周显示500字 访问原贴
ebiz版 - Amazon has suspended my account today.
相关主题
ODR的问题神医师傅真是牛啊。。
求助:seller account has been suspended这个算最悲惨的az吗?
大包子求助:Amazon帐户被封怎么办??帮神医买了10个kindle,amazon动手了
亚麻卖家账户被关Amazon 帐号被review
【包子】打印机 买家以老型号无保修退货 退多少钱求助!amazon seller account suspended.
在亚马逊所有chargeback算在customer metrics吗?又来一个chargeback
亚麻账户被suspend如何appeal?求救!加拿大病人charge back 过了两个月
FBA的chargeback也算在我的ODR?考,这种事也在我身上发生了
相关话题的讨论汇总
话题: amazon话题: odr话题: your话题: account话题: seller
进入ebiz版参与讨论
1 (共1页)
k******6
发帖数: 1064
1
Hello from Amazon.
We are writing to let you know we have removed your selling privileges,
canceled your listings, and placed a temporary hold on any funds in your
seller account. Any new selling accounts you open will be closed.
We took this action because your order defect rate (ODR) does not meet
Amazon’s performance target of less than 1%. The ODR metric is based on A-
to-z Guarantee claims, negative feedback, and chargebacks.
我收到了3个A-Z CLAIM, 结果是2个Claim Denied, 一个Chargeback. 这些buyer都是乱
来的,因为卖的少,Order Defect Rate(ODR) 是3.77(short term), 7.32% (long
term), hold $800.92 up to 90 days.
麻烦有经验的前辈教教我该如何处理最好,谢谢。
a*******d
发帖数: 4846
2
Bless 并关注一下
z***0
发帖数: 4609
3
email and appeal
我也被搞过两次。每次都摆事实讲道理,只有确实不是你自己的问题,AMZ会放你出来的
k******6
发帖数: 1064
4
Hello
Greetings from Amazon.com
A member of Seller Support will need to help you with this; however, they
don't have chat support . It may be easier for us to help you over the phone.
There are two easy ways to access your Seller Account:
- Click the Your Account link at the top of our home page, and then click on
"Your seller account" in the box on the right.
- Go directly to this URL: http://www.amazon.com/seller-account/
If you are not able to connect them, please contact us so we can connect you
with the department.
Here are our customer service phone numbers:
— U.S. and Canada: 1-866-216-1072
We're available 24 hours a day, 7 days a week.
直接打电话好还是EMAIL?
b****z
发帖数: 4485
5
NORMAL
1 (共1页)
进入ebiz版参与讨论
相关主题
考,这种事也在我身上发生了【包子】打印机 买家以老型号无保修退货 退多少钱
太郁闷了, BUYER CHARGEBACK 错了在亚马逊所有chargeback算在customer metrics吗?
Amazon的performance是怎么算的?亚麻账户被suspend如何appeal?
包子求助:AMAZON太操蛋,已经delivery了还信用卡charge backFBA的chargeback也算在我的ODR?
ODR的问题神医师傅真是牛啊。。
求助:seller account has been suspended这个算最悲惨的az吗?
大包子求助:Amazon帐户被封怎么办??帮神医买了10个kindle,amazon动手了
亚麻卖家账户被关Amazon 帐号被review
相关话题的讨论汇总
话题: amazon话题: odr话题: your话题: account话题: seller