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ebiz版 - JR 又honor了,Boy did we screw up...and We are Sorry!
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相关话题的讨论汇总
话题: ipod话题: boy话题: 00话题: service话题: customer
进入ebiz版参与讨论
1 (共1页)
M*******e
发帖数: 3792
1
Boy did we screw up, huh? :-)
First we had a pricing error on the $199 8GB white iPod Touch for $139, and
then due to 'Cyber Monday Madness' we subsequently cancelled the
overwhelming number of resulting orders. Please accept our sincere apology
for this blunder.
We feel horrible about it!
In the spirit of the Holiday season we would like to go back and honor this
pricing error. Please give us the chance to make it up to you.
If you would like to restore your order, please call us at 800-426-6027 and
one of our Customer Service agents will assist you with reordering the iPod
at the $139 price. Operators are standing by Monday-Friday 9:00 am-6:00 pm
and Saturday 9:00 am-5:00 pm ET.
Note that JR.com may show the iPod as out of stock and at the higher price,
but rest assured we have a special shipment reserved just for you and phone
operators are standing by if you wish to re-claim yours.
We thank you for your patience and understanding in this matter.
Please again accept our apology and enjoy your new iPod!
Sincerely,
J&R Customer Service
结果第一封邮件还发错了。。。
g*****n
发帖数: 8800
2
这招狠,买了1000个也不好意思打电话啊

and
this
and
iPod

【在 M*******e 的大作中提到】
: Boy did we screw up, huh? :-)
: First we had a pricing error on the $199 8GB white iPod Touch for $139, and
: then due to 'Cyber Monday Madness' we subsequently cancelled the
: overwhelming number of resulting orders. Please accept our sincere apology
: for this blunder.
: We feel horrible about it!
: In the spirit of the Holiday season we would like to go back and honor this
: pricing error. Please give us the chance to make it up to you.
: If you would like to restore your order, please call us at 800-426-6027 and
: one of our Customer Service agents will assist you with reordering the iPod

t*********u
发帖数: 26311
3
米尤发善心了?

and
this
and
iPod

【在 M*******e 的大作中提到】
: Boy did we screw up, huh? :-)
: First we had a pricing error on the $199 8GB white iPod Touch for $139, and
: then due to 'Cyber Monday Madness' we subsequently cancelled the
: overwhelming number of resulting orders. Please accept our sincere apology
: for this blunder.
: We feel horrible about it!
: In the spirit of the Holiday season we would like to go back and honor this
: pricing error. Please give us the chance to make it up to you.
: If you would like to restore your order, please call us at 800-426-6027 and
: one of our Customer Service agents will assist you with reordering the iPod

a*****a
发帖数: 1251
4
是骗子的电话

and
this
and
iPod

【在 M*******e 的大作中提到】
: Boy did we screw up, huh? :-)
: First we had a pricing error on the $199 8GB white iPod Touch for $139, and
: then due to 'Cyber Monday Madness' we subsequently cancelled the
: overwhelming number of resulting orders. Please accept our sincere apology
: for this blunder.
: We feel horrible about it!
: In the spirit of the Holiday season we would like to go back and honor this
: pricing error. Please give us the chance to make it up to you.
: If you would like to restore your order, please call us at 800-426-6027 and
: one of our Customer Service agents will assist you with reordering the iPod

M*******e
发帖数: 3792
5

他第一回给的电话似乎给错了,那个xxx-x26-xxxx的是他的客服

【在 a*****a 的大作中提到】
: 是骗子的电话
:
: and
: this
: and
: iPod

j*********g
发帖数: 2083
6
website is down. the email is spam/phishing.
x****g
发帖数: 1512
7
打了电话,re-order了,重新create order,cashback估计就没了,呵呵。
d*****1
发帖数: 8618
8
called
was told limit 1 per household but I ordered 80

and
this
and
iPod

【在 M*******e 的大作中提到】
: Boy did we screw up, huh? :-)
: First we had a pricing error on the $199 8GB white iPod Touch for $139, and
: then due to 'Cyber Monday Madness' we subsequently cancelled the
: overwhelming number of resulting orders. Please accept our sincere apology
: for this blunder.
: We feel horrible about it!
: In the spirit of the Holiday season we would like to go back and honor this
: pricing error. Please give us the chance to make it up to you.
: If you would like to restore your order, please call us at 800-426-6027 and
: one of our Customer Service agents will assist you with reordering the iPod

m******n
发帖数: 251
9
你们都收到re-order后confirmation的email没有?

【在 x****g 的大作中提到】
: 打了电话,re-order了,重新create order,cashback估计就没了,呵呵。
x****g
发帖数: 1512
10
没,一直没消息。还是个破店,呵呵。
1 (共1页)
进入ebiz版参与讨论
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话题: ipod话题: boy话题: 00话题: service话题: customer