L*A 发帖数: 171 | 1 Your shipment arrived on time, with the Lenovo box containing the Idea Pad
inside a recycled Staples box, with virtually nothing to protect the Lenovo
box from bouncing around, so I hope the computer has not been damaged in
shipping. Further, there is no warranty registration card. According to
the Lenovo website, the computer with the serial number that is on the
computer you sent, has been under warranty since May 17, 2012 and that
warranty will expire on May 16 2013. Please explain to me how a new, unused
computer has already been registered and has only 4 1/2 months left on what
should be a one-year warranty. Who holds the registration??
I prefer to keep this computer rather than return it to you. However, I do
want a one-year warranty registered in my name and your assurance that,
despite the computer's age and poor packing, it is in perfect condition.
Thank you. | x*******0 发帖数: 2439 | | n********e 发帖数: 1655 | 3 他描述的是事实么?如果是的话,我觉得没什么问题啊。 | s*****g 发帖数: 614 | 4 显然不是勒索
1. You're not authorized dealer, so the one year's warranty is not
guaranteed.
2. No one was holding it. The one year's warranty starts from the sold date
by an authorized dealer;
3. Check Amazon's policy
Lenovo
Lenovo
【在 L*A 的大作中提到】 : Your shipment arrived on time, with the Lenovo box containing the Idea Pad : inside a recycled Staples box, with virtually nothing to protect the Lenovo : box from bouncing around, so I hope the computer has not been damaged in : shipping. Further, there is no warranty registration card. According to : the Lenovo website, the computer with the serial number that is on the : computer you sent, has been under warranty since May 17, 2012 and that : warranty will expire on May 16 2013. Please explain to me how a new, unused : computer has already been registered and has only 4 1/2 months left on what : should be a one-year warranty. Who holds the registration?? : I prefer to keep this computer rather than return it to you. However, I do
| P*******o 发帖数: 1396 | | l*i 发帖数: 5732 | 6 给点credit吧, 你应该写warranty up to “date" , 也就是从你买算起的一年内
Lenovo
unused
what
do
【在 L*A 的大作中提到】 : Your shipment arrived on time, with the Lenovo box containing the Idea Pad : inside a recycled Staples box, with virtually nothing to protect the Lenovo : box from bouncing around, so I hope the computer has not been damaged in : shipping. Further, there is no warranty registration card. According to : the Lenovo website, the computer with the serial number that is on the : computer you sent, has been under warranty since May 17, 2012 and that : warranty will expire on May 16 2013. Please explain to me how a new, unused : computer has already been registered and has only 4 1/2 months left on what : should be a one-year warranty. Who holds the registration?? : I prefer to keep this computer rather than return it to you. However, I do
| x********7 发帖数: 1525 | 7 正常要求,很心细的病人,给点refund叫他自己去买 | L*A 发帖数: 171 | 8 关于质保,是事实。 但是开始就挑我packing的问题,这个让我怀疑是找茬。因为俺的
packing比大多数还是要细致的,虽然是用的recylce的盒子,绝对看着不扎眼
【在 n********e 的大作中提到】 : 他描述的是事实么?如果是的话,我觉得没什么问题啊。
| L*A 发帖数: 171 | 9 好吧,跟病人商量商量,看怎么解决。 感觉是想要退点钱
话说回来,如果每个病人都抓住这个问题,基本就没法卖电脑了 | L*A 发帖数: 171 | 10 病人其实就是想要点补偿。 第一个回合,俺没有主动提补偿的事,it恼羞成怒,直接
联系amazon要退货,还说电脑是用过的,refurb的。offer了一点补偿,it很快接受了
。脑残的是丫接受补偿的同时,chargeback了(可能早前file的)。现在的问题是,
还要联系病人问清楚么? 还是直接把所有的message 提交给amazon,让amazon来裁决
? 有经验的说说,就当是case study吧 | g**********1 发帖数: 1113 | 11 就是要点钱,给了不就算了。不要给自己找麻烦。省下时间和精力不如搞点别的什么东
西。 |
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