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发帖数: 3442 | 1 Here is what they asking:
What you can do
Email [email protected]
/* */ and include a plan of action that
contains the following:
1. What is the issue that caused the complaint.
2. Steps the seller has taken to resolve the issue and ensure similar
complaints won’t happen again.
3. Any additional details you would like us to know.
What happens next
We’ll review the information you send and get back to you with an answer as
soon as possible. If we can confirm the information you provide and your
plan of action sufficiently addresses the complaint, we will reinstate your
listing on your behalf immediately.
Learn more
Sellers should understand our policies regarding product condition and
descriptions. To learn more, search “Prohibited Seller Activities and
Actions”, “Product Detail Page Rules”, and “Condition Guidelines” in
Seller Central Help.
Still have questions? You can ask our Seller Support team: Contact us (https
://sellercentral.amazon.com/hz/contact-us).
We appreciate your cooperation and thank you for selling on Amazon.
Sincerely,
Seller Performance Team
Amazon.com | e***l
发帖数: 6493 | |
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