b*****t
发帖数: 7331 | 1
my luggage address label is missing during the shipping. Then I got the
wrong package. UPS come here to pick up the wrong package. Then claim my
case.
Today, they said my case is denied because ups package can not ship
clothes (when they fill the case, I told them clothes inside the package)
I feel mad, they never mentioned the address label issue.
I mailed it on July30th. If they do not continue to process it, what
should I do?
Thanks | u****e
发帖数: 175 | 2 没有保险吗? 再打电话给客服. 谁说不可以寄衣服? 那么多网店还怎么开?
坚持打电话, 如果不行就告诉他们你要投诉到FTC, BBB, 在加州可以找Department of
Public Affairs, 才不信就搞不定UPS. | b*****t
发帖数: 7331 | 3 嗯，明天继续打电话；保了200的
已经打过四五次电话了，好像ups根本没有什么记录，每次打电话，都要重复说一遍故
事，他们根本没有之前我打过电话的记录，呵呵；等我说完故事，就说一个或者两个工
作日给我回电话，结果也没消息，只好重新打
of
【在 u****e 的大作中提到】
: 没有保险吗? 再打电话给客服. 谁说不可以寄衣服? 那么多网店还怎么开?
: 坚持打电话, 如果不行就告诉他们你要投诉到FTC, BBB, 在加州可以找Department of
: Public Affairs, 才不信就搞不定UPS.
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