g******z
发帖数: 893 | 1 dell客服实在是太次了
8月中的时候在dell outlet order了一个refurbished的laptop，过了几天order被
cancel了，当时心想也没啥，又重新下了另一个order。结果又过了两天，那个被
cancel的电脑寄到家里了，而且cc也被扣钱了。因为不需要两个电脑，所以一直给dell
打电话想把寄错的那个退回去，可dell客服的态度实在让人生气，不是说过两天会打给
我，就是说过两天会来取，但是从来都没有实现过，就这么一直拖了两个月。。
现在dispute cc也失败了，不知道还有什么措施可以采取的么？现在dell耍流氓，可只
能束手无策看着干生气。。。
先谢过啦~ |
c*********7
发帖数: 7607 | 2 happen to me before, they do that all the time, communication problem |
g******z
发帖数: 893 | 3 那我能有什么其他措施么
除了不停打电话骚扰？ 似乎没啥效果啊 各个部门之间互相踢皮球
【在 c*********7 的大作中提到】
: happen to me before, they do that all the time, communication problem
|
c*********7
发帖数: 7607 | 4 they will take care of you eventually, trust me |
b********r
发帖数: 1380 | 5 That's good thing to you. It happened to me about 2 years ago: it took
almost three months. During these times, phone calls were useless, but at
the time I almost forgot, they informed me that they refund money to my cc.
So I get two for one price. |
d******y
发帖数: 11545 | |
