T*******n
发帖数: 62 | 1 PLEASE DO NOT REPLY - RE: Your Customer Service InquiryWednesday,
December 8, 2010 9:00 PM
From: "[email protected]"
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To:
Dear ,
Thank you for contacting us. We sincerely apologize for not responding
to your inquiry sooner. Due to the high influx of questions we receive
during the holiday season, we are not always able to respond within two
days. We apologize for any inconvenience. For questions about
Overwhelming Offers, please always refer to your OO email confirmation
for details.
OOs apply to the entire online selection in-stock (excluding gift
cards). In the Shoes.com OO, the UGGS were simply a featured
product, but any in stock item (no gift cards) would qualify.
Please always be sure to click through our site by clicking the 'Shop
Now' on your 'My Reservations' page or through the OO confirmation
email.
When redeeming your OO, be sure to use the following guidelines:
-you can purchase sale items as long as you meet the minimum spend
requirement before shipping and taxes.
-do NOT use ANY coupon codes as this will disqualify your OO purchase
-you may purchase multiple items as long as you meet the minimum spend
requirement on a single purchase made through the OO link provided.
-it is ok if your purchase is off by a few cents.
-you may select to pick up your purchase in-store after you have
completed your purchase online. If you choose to do so, please do not
make any changes to your purchase in store. Doing so will disqualify
your purchase.
-at this time, there is no penalty for not using a reservation. We
ask for future, please only make a reservation if you are sure you would
like to make a purchase to be fair to everyone.
As with all of our OOs, please allow the merchant 21 days to confirm
your purchase.
I hope this was helpful. If you have any further questions, please
do not reply to this email. Instead, please use the "Contact Us" link on
the MasterCard MarketPlace homepage by clicking the following link:
http://marketplace.mastercard.com/home/index/uSource/CSRSP. Thank you.
Kind Regards,
Your Customer Service Team
MasterCard MarketPlace | q*****2
发帖数: 1511 | | m*******y
发帖数: 268 | | l****k
发帖数: 3388 | 4 今天才看到
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【在 T*******n 的大作中提到】
: PLEASE DO NOT REPLY - RE: Your Customer Service InquiryWednesday,
: December 8, 2010 9:00 PM
: From: "[email protected]"
: Add sender to Contacts
: To:
: Dear ,
: Thank you for contacting us. We sincerely apologize for not responding
: to your inquiry sooner. Due to the high influx of questions we receive
: during the holiday season, we are not always able to respond within two
: days. We apologize for any inconvenience. For questions about
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