BR
发帖数: 4151 | 1 用oo 买了shoes.com 两双鞋，结果发现大小都不合适（其中一双款式也不合适）。如
果去换别的鞋（不只是换size，而是换别的鞋）,总计价格还是180 以上，但不见得和
原来买的是同一个价格，那个oo 会受影响吗？oo 已经4个勾。
谢谢。 |
d******n
发帖数: 12850 | 2 i think so. too complicated. you may need to go thru oo non-wow links, but
not garranteed.
you'd better ask the OO csr
【在 BR 的大作中提到】
: 用oo 买了shoes.com 两双鞋，结果发现大小都不合适（其中一双款式也不合适）。如
: 果去换别的鞋（不只是换size，而是换别的鞋）,总计价格还是180 以上，但不见得和
: 原来买的是同一个价格，那个oo 会受影响吗？oo 已经4个勾。
: 谢谢。
|
BR
发帖数: 4151 | 3 谢谢。写信问了，但他们回信很晚的。我在想，那么多人买他们的东西，就没有要退、
换货的？
【在 d******n 的大作中提到】
: i think so. too complicated. you may need to go thru oo non-wow links, but
: not garranteed.
: you'd better ask the OO csr
|
t**0
发帖数: 1991 | 4 Thank you for your patience while we presented this issue to our OO
Management Team. Any exchanges or returns will trigger a recall of your
rebate.
To keep your rebate, please do the following when making your exchange:
1) Return the item(s) to the merchant that you wish to exchange/return.
2) Make a replacement order that meets the requirements of the OO (gift
cards and gift certificates are not eligible for this OO) by clicking
through to the merchant's site via the "Shop Now" link for a regular offer
with the OO merchant on our site.
Note: Please ensure that when the replacement order is combined with what
you kept (if anything) from your inital order, that it meets or exceeds the
required spend amount for the OO before taxes and shipping are applied.
3) After you receive your complete order, please submit your new order
information via the My Reservations page (and be sure to reference this
email in your message).
Once we receive this information, we will escalate to our OO Team and they
will process the rebate as long as the terms of the OO have been met.
Thank you very much for your time and patience. I hope this was helpful. If
you have any further questions, please do not reply to this email. Instead,
please use the "Contact Us" link on the MasterCard MarketPlace homepage by
clicking the following link: http://marketplace.mastercard.com/feedback/index/
Thank you.
Kind regards,
Your Customer Service Team
MasterCard MarketPlace |
s********o
发帖数: 2246 | 5 shoes.com不让exchange，只能return后再order，挺折腾的。 |
BR
发帖数: 4151 | 6 谢谢，很有帮助。可是shoes.com 的活动都已经结束了，怎么按他们的 shop now 按钮
呢？
【在 t**0 的大作中提到】
: Thank you for your patience while we presented this issue to our OO
: Management Team. Any exchanges or returns will trigger a recall of your
: rebate.
: To keep your rebate, please do the following when making your exchange:
: 1) Return the item(s) to the merchant that you wish to exchange/return.
: 2) Make a replacement order that meets the requirements of the OO (gift
: cards and gift certificates are not eligible for this OO) by clicking
: through to the merchant's site via the "Shop Now" link for a regular offer
: with the OO merchant on our site.
: Note: Please ensure that when the replacement order is combined with what
|
