JobMarket版 - 大DC - [全职] 马里兰州巴尔的摩中国公司招Customer Service Associate |
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C******Y
发帖数: 5 | 1 Customer Service Account Manager Associate - Immediate Hire - (Baltimore, MD)
Looking for a responsible individual to perform a variety of administrative
tasks that will ensure the smooth flow of information and follow up for
existing and prospective customers. This position reports directly to the
office manager.
This is a warehouse office setting connected to the distribution warehouse
with interaction among the warehouse staff and delivery drivers. The
position is in a fast paced environment with high volume phone calls.
Experience with a product based company and familiarization with a product
catalog.
Primary duties include but are not limited to:
- Answering telephone calls to augment the efforts of the sales staff as
needed.
- Making telephone calls to customers for orders and introducing sales items.
- Processing sales data, sales progress reports and other sales related
records and reports.
- Data entry to track the delivery of sales literature, product samples and
other necessary services to customers as directed by the sales staff or
management.
- Answers telephone calls, conveys messages, and monitors the flow of e-mail.
- Answers routine product questions and directs questions to appropriate
personnel when necessary.
- Processing sales leads and assuring leads are directed to the appropriate
staff member.
- Follow up with customers on accounts receivable.
- Performs trade show follow up to assure timely delivery of literature and
samples.
- Other duties as assigned.
Job Requirements
High school graduate, 2 or 4 year college graduate preferred.
- Excellent telephone skills and computer knowledge with proficiency in
database management and word processing.
- Demonstrated proficiency composing written communications.
- High energy level, comfortable performing multifaceted projects in
conjunction with day-to-day activities.
- Resourceful, well organized, highly dependable, efficient and detail
oriented.
Please email:
- Resume
- Desired wage
- Few sentences about yourself
- Indicating where you saw the job posting
Kindly note - responses without resumes will not be viewed.
Please email to [email protected]/* */ |
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