p*******7
发帖数: 549 | 1 They just did not ship one of your item and did not refund. Custom service
is very bad. |
l*****y
发帖数: 5737 | 2 be patient, one cloth of my orders was out of stock, lock&lock refunded me
store credit after three weeks and sent me an email to let me contact them
just to confirm if I have received the credit.I never contacted them before.
【在 p*******7 的大作中提到】
: They just did not ship one of your item and did not refund. Custom service
: is very bad.
|
y*****f
发帖数: 2932 | |
l********g
发帖数: 8819 | 4 给他们email或打电话阿！
有时候他们缺货某些，就会等新货来再一起寄，
实在没有才会用个类似的替代，
我有一次等了一个多月。。。
还有个东西被替代了，不过又另送了个小东西。
还好不等着用。
【在 p*******7 的大作中提到】
: They just did not ship one of your item and did not refund. Custom service
: is very bad.
|
b**********g
发帖数: 5537 | 5 你是用真金买的吗？他们怎么可以只退你store credit？
before.
【在 l*****y 的大作中提到】
: be patient, one cloth of my orders was out of stock, lock&lock refunded me
: store credit after three weeks and sent me an email to let me contact them
: just to confirm if I have received the credit.I never contacted them before.
|
l*****y
发帖数: 5737 | 6 No, I use a $50 voucher from plumdistrict.
【在 b**********g 的大作中提到】
: 你是用真金买的吗？他们怎么可以只退你store credit？
:
: before.
|
b**********g
发帖数: 5537 | 7 哦，那还不错。
【在 l*****y 的大作中提到】
: No, I use a $50 voucher from plumdistrict.
|
p*******7
发帖数: 549 | 8 我的也是用voucher买的，可他们说必须一次买狗$50，我剩了$20就不给了。有什么办
法要storcredit吗？ |
p*******7
发帖数: 549 | 9 customer service 还老大不通电话。佷差。说好给转manager就忙音了。 |
