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USANews版 - Florida Obamacare Navigator Says Rollout is “Dead as a Doornail. It’s a Mess”
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话题: navigators话题: obamacare话题: florida话题: glitches话题: says
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l****z
发帖数: 29846
1
by Jammie
Well, so much for the lame spin that the awesome traffic and popularity of
ObamaCare was to blame for the so-called glitches. Even the navigators of
this 21st Century Titanic are fed up.
But in South Florida and much of the nation, confusion and glitches
frustrated countless consumers and those who tried to guide them.
“It’s dead as a doornail. It’s not working,” said John Foley,
supervising attorney for the “navigator” program at the Legal Aid Society
of Palm Beach County, which received a federal grant to help people sign up.
His staff was at a standstill from the moment the West Palm Beach office
opened its doors because the enrollment website kept crashing.
“It’s a mess. It’s terribly disappointing,” Foley said. “They [
federal officials] have been pushing it for so long, and people have been
excited to see it, but apparently it’s not coming.”
Federal officials, who insisted that they were “off to a good start,”
said they expected early glitches and that the biggest one — a snag in the
computerized security system — had been resolved. But by late afternoon,
would-be shoppers were stymied by that same snag.
Many others ran into this message: “We have a lot of visitors on our
site right now, and we’re working to make your experience here better. …
Thanks for your patience!”
Obama and his stooges will just never admit they’re incompetent and corrupt
. It’s just someone else’s fault. They mean well, so shut up. By the way,
guess when they first began testing major portions of the main website? If
you said August of this year, come claim your prize.
The Health and Human Services Department did not begin testing the chief
pieces of this IT system until August. The testing found that states couldn
’t consistently link to the federal portal (a problem that persists in some
states), and that the hub couldn’t reliably verify if a person is eligible
for a subsidy, or accurately calculate how much the applicant is eligible
to receive. HHS prevented independent watchdogs, including its own inspector
general, from examining the systems before they go live on Oct. 1. The
result is a host of troublesome gaps and dangers.
The biggest risk involves data security. The Obama administration
created unnecessary opportunities for fraud with the White House’s pork-
minded insistence on funding favored community groups to employ “navigators
” to solicit applicants and help them input their personal information,
such as income and Social Security numbers. The navigators were hastily
hired and trained (they are still being hired) and were not given extensive
background checks. The personal data for millions of people will be
entrusted to these navigators—and to a computerized system that has been
rushed into operation.
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