t*********u
发帖数: 26311 | 1 munoz原来在CSX当CEO，在他执政期间，
CSX这种养老型公司居然史无前例的发生了强迫退休的事情，
不少中高层例如VP级别被要求拿package退休。。。 |
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N*******M
发帖数: 3963 | 2 请大家要求 PRWeek 撤回刚刚发给 United CEO Oscar Munoz 的 U.S.’s
Communicator of the Year for 2017 奖牌 |
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a******e
发帖数: 36306 | 3 查了一下邻居，一个叫MUNOZ JULIE，另一个叫RAMON啥的，象不像墨西哥裔的名字？ |
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N*********l
发帖数: 43 | 5 https://www.change.org/p/united-airlines-we-demand-the-resignation-of-united
-airlines-ceo-oscar-munoz
在这一事件中，更加让人愤怒的是美联航的态度。纽约时报的报道称，联航发言人侯柏
特(Charlie Hobart)在接受电话采访时说，“我们已好几次有礼貌地请该乘客在强制执
行下自行下机”，但该乘客仍拒绝配合。
据环球网引述新闻网站Mashable的报道，在写给职员的备忘录中，美联航CEO穆尼
奥斯称，他们“礼貌地”请这位乘客“下机”后，对方“引发混乱且好斗”。最后，机
组人员“束手无策，只好请来芝加哥航管局航警，协助请这名乘客离开班机”。
科技新闻网站Mashable报道，这种说法很可笑，因为整件事情看来是一名掏腰包付钱
买机票的乘客，不情愿地被数名男子拖离座位，还让他遭遇血光之灾，期间，有其他乘
客吼叫着请他们住手。
穆尼奥斯写道：“我们的员工是依循既定程序来处理诸如此类的情况。虽然我对这
起事件深感遗憾，我绝对还是站在你们这边力挺你们的。”
穆尼奥斯发出的这封信进一步引爆了网友的... 阅读全帖 |
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c***s
发帖数: 70028 | 6 作为一家市值380亿美元的大型航空公司，美联航的84000名员工每天要负责4700多架航班的运行，但口碑却一直都不怎么样，4月9日发生的暴力逐客事件只是点燃了众人积压已久的怒火。
在美国的请愿网站Change.org上，有43000人要求美联航CEO奥斯卡·穆尼奥斯(Oscar Munoz)下台。炒掉Munoz或许是个大快人心的决定，但绝对谈不上明智，甚至可以说是一个糟糕的决定。
美联航CEO奥斯卡·穆尼奥斯(Oscar Munoz)
首先，这会扰乱整个团队的工作节奏，在此期间，美联航的乘客很有可能面临更糟心的服务;其次，像美联航这样的大公司几乎每次都能顺利渡过危机，丰田、通用、强生、富国银行等就是前例。
问题的关键在于开除CEO并不能保证同类事件不再发生。如果说美联航还有那么一丁点儿希望成为一家以优质服务著称的公司，那么Munoz或许是能实现这一点零星希望的人，就此全盘否定他有点草率。
2015年，美联航的前任CEO Jeff Smisek遭到联邦政府调查，随后宣布离职。临危受命接替Smisek的Munoz在学历背景一栏比前任略逊一筹，但在职业生涯方面却丝毫不逊色。而且，他从2004... 阅读全帖 |
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o***e
发帖数: 814 | 7 作者是煞笔吗
航班的运行，但口碑却一直都不怎么样，4月9日发生的暴力逐客事件只是点燃了众人积
压已久的怒火。
Munoz)下台。炒掉Munoz或许是个大快人心的决定，但绝对谈不上明智，甚至可以说是
一个糟糕的决定。
的服务;其次，像美联航这样的大公司几乎每次都能顺利渡过危机，丰田、通用、强生
、富国银行等就是前例。
点儿希望成为一家以优质服务著称的公司，那么Munoz或许是能实现这一点零星希望的
人，就此全盘否定他有点草率。
命接替Smisek的Munoz在学历背景一栏比前任略逊一筹，但在职业生涯方面却丝毫不逊
色。而且，他从2004年起，就是美联航董事会成员。
Munoz答应赴任也证明他肯定不是一般人，因为前任Smisek留下的可是个烂摊子。难怪
上任37天后，Munoz就突发心脏病住院了。当时外界猜测，美联航又要换CEO了，谁知道
Munoz做完心脏移植手术没几天，就迅速回到了工作岗位，他说：“我接手美联航是为
了让它变得更好，任务还没完成，所以我回来了。”这和他在暴力逐客事件发生后，明
确表示不会辞职时的说法如出一辙。
第一个月里，12个副总裁或调整职位或被劝退，Munoz所做... 阅读全帖 |
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D***s
发帖数: 5613 | 8 United Airlines’ CEO on Wednesday tried to stem the damage from one of the
company’s biggest public-relations disasters, vowing that what happened to
Dr. David Dao — who was dragged screaming off a flight in Chicago — would
“never happen again.”
“You saw us at a bad moment and this can never, will never happen again on
a United Airlines flight. That’s my premise and my promise,” top exec
Oscar Munoz told ABC’s “Good Morning America” in his first interview
since the weekend fiasco that has sparke... 阅读全帖 |
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W*****B
发帖数: 4796 | 9 律师通过地方法院要求UA保存影音资料防止偷偷销毁。
床铺也发话了
Reuters
U.S
Wed Apr 12, 2017 | 6:20 PM EDT
United passenger launches legal action over forceful removal
4h ago | 01:23
United won't use police to remove passangers - CEO
X
By Alana Wise | NEW YORK
Lawyers for the passenger dragged from a United Airlines plane in Chicago
filed an emergency request with an Illinois state court on Wednesday to
require the carrier to preserve video recordings and other evidence related
to the incident.
Citing the risk of "serious... 阅读全帖 |
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W*****B
发帖数: 4796 | 10 【 以下文字转载自 Military 讨论区 】
发信人: WCNMLGB (CCC), 信区: Military
标 题: UA航班事件继续发酵-律师要求保存证据
发信站: BBS 未名空间站 (Wed Apr 12 18:56:52 2017, 美东)
律师通过地方法院要求UA保存影音资料防止偷偷销毁。
床铺也发话了
Reuters
U.S
Wed Apr 12, 2017 | 6:20 PM EDT
United passenger launches legal action over forceful removal
4h ago | 01:23
United won't use police to remove passangers - CEO
X
By Alana Wise | NEW YORK
Lawyers for the passenger dragged from a United Airlines plane in Chicago
filed an emergency request with an Illinois state court on Wednesd... 阅读全帖 |
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c***s
发帖数: 70028 | 11 还记得前段时间#美联航乘客被拖拽下机打出血事件吗？今天又有新进展了。
美国当地时间27日，美联航官网发布公告称，已就3411航班事件与被拖医生David Dao友好解决。
同日，被拖拽殴打的美籍越南裔乘客David Dao的代理律师表示，他们已与美联航达成和解，但未透露具体和解金额。
赔偿金额到底多少？有网友爆料说：赔偿了1.4亿美元（约合9.56亿人民币）！一时间网友炸了，纷纷表示：我也想去挨顿打！
事情果真如网友所说，赔偿了10个亿？记者据此展开了调查。
美联航CEO校友爆料：赔偿了1.4亿美元
4月9日，美籍越南裔医生David Dao被美联航强行拖拽下机的视频火爆全球，一时间美联航千夫所指。
随后，美联航失败的危机公关让这一事件持续发酵。4月11日，美联航（美国联合大陆航空公司，美交所代码UAL）股价最重跌幅直逼4%，市值更是一度缩水高达10亿元。
同时，被打医生David Dao还雇佣了两家著名律师事务所，起诉美联航。其中一位律师Thomas A. Demetrio是全美顶尖律师，曾创下伊州最高法院中的个人伤害案赔偿金最高纪录。
当所有人认为美联航翻身困难时，美国当地时间27... 阅读全帖 |
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T*********I
发帖数: 10729 | 12 10月26日，今年夏天因红蓝卡福利欺诈被起诉的韩裔嫌犯Jeffrey Suh、Kang Young
Chung、Sophia Lin、Emily Shim及Richelle Munoz在纽约东区联邦法院认罪。加上日
前已经认罪的同案犯Dorothy Pana，该案全部嫌犯都已认罪。据负责该案的助理检察官
Sylvia Shweder介绍，由于该案的特点，法官的量刑将参考缓刑部门的建议，所以目前
还没有确定。
因为检察官已和被告律师做了沟通，认罪程序形式大于实质，所以法庭程序进行的较快
。被告Jeffrey Suh、Kang Young Chung和Emily Shim在各自的辩护律师的陪同下，在
法官的面前站成一排，法官依次询问他们：是否明白认罪对他们意味着要放弃多项权力
。被告依次回答。Sophia Lin和Richelle Munoz被分在第二批，她们二人分别回答了法
官的问题，法官特别问Richelle Munoz，她是否明白：因为不是公民，她的认罪将构成
美国驱逐她的基础。
根据起诉书，嫌犯均来自法拉盛Plaza Medi Group，Jeffrey Suh是老板，Kang Y... 阅读全帖 |
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l****z
发帖数: 29846 | 13 United's new CEO acknowledges airline's failures
NEW YORK (AP) — Five years after United Airlines and Continental merged,
the company's new CEO declared in a public letter that the combined company
has failed to live up to the expectations of both fliers and United's
employees.
Just three weeks into the job, CEO Oscar Munoz acknowledged in full-page
newspaper ads that "the journey hasn't always been smooth."
Since the merger, United has been plagued with chronic delays, computer
outages and diss... 阅读全帖 |
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p*******m
发帖数: 20761 | 14 据法新社报道，美联航首席执行官奥斯卡·穆诺兹表示，他不会辞职。并再次对强行拖
走乘客一事表示道歉。
他同时表示：“我被美联航雇用将使其变得更好，我们一直在做，而且将继续做。”
另据此前媒体报道，日前美国联合航空公司由于超额订票，强行将一名越南裔美国籍乘
客拖下飞机，引发广泛关注。越南裔美国人美国时间11日下午在芝加哥机场外集合示威
，对美联航粗暴对待乘客行为表达抗议。
美联航的乘务员搞砸了，把事情搞得更糟的是他们的CEO
等了这么久，终于可以动笔写这篇文章了，等的原因不过是为了看美联航的CEO能不能
重回正轨，发出一份像样的公关声明。
今天凌晨，美联航终于在自己的官网上公布了事件发生后的第三份声明，这是一封致歉
信，落款是它的首席执行官Oscar Munoz。Munoz亲手搞大了自己公司正经历的危机，并
且让公司的市值一夜之间蒸发6亿美元。但这篇等待已久的致歉已经失去了原本止损的
意义，它更像是被逼迫出来不得不做的表态，但对舆论的走势已无力回天。
事件的全过程已经有了足够多的曝光，在此不再赘述。在危机公关的历史上，由一个
CEO做出如此糟糕的危机公关，几乎能算是教科书级别的难得一见。
... 阅读全帖 |
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p*******m
发帖数: 20761 | 15 United CEO Oscar Munoz testified in front of Congress on Tuesday. Source: AP
More
Lawmakers on Tuesday castigated airline executives in a hearing looking into
what went wrong in the now famous April 9 incident when a United Airlines
passenger was violently dragged off an overbooked flight.
United (UAL) CEO Oscar Munoz and executives from prominent US airlines
testified before the House Committee on Transportation and Infrastructure in
what its Chair, Bill Shuster (R-Penn.), described as “a tough... 阅读全帖 |
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r*s
发帖数: 2555 | 16 Guidelines for the use and interpretation of assays for monitoring autophagy
(3rd edition)
By:Klionsky, DJ (Klionsky, Daniel J.)[ 1835,1839 ] ; Abdelmohsen, K (
Abdelmohsen, Kotb)[ 879 ] ; Abe, A (Abe, Akihisa)[ 1301 ] ; Abedin, MJ (
Abedin, Md Joynal)[ 1855 ] ; Abeliovich, H (Abeliovich, Hagai)[ 446 ] ;
Arozena, AA (Arozena, Abraham Acevedo)[ 826 ] ; Adachi, H (Adachi, Hiroaki)[
1895 ] ; Adams, CM (Adams, Christopher M.)[ 1754 ] ; Adams, PD (Adams,
Peter D.)[ 60 ] ; Adeli, K (Adeli, Khosrow)[ 2... 阅读全帖 |
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f********a
发帖数: 1109 | 17 看到这次的UA拖人事件特别特别的震惊加生气。UA自己卖票卖的overbook了，居然还强
制volunteer的让那位华裔医生下飞机。
具体的事情请看这个楼：http://forums.huaren.us/showtopic.aspx?topicid=2154621
我觉得，大家应该联合起来给UA的CEO写email重视这个事情，另外一个楼的mm有写一份
email，大家把下面这段话copy paste下然后发到UA CEO oscar munoz的邮箱oscar.
[email protected]/* */
我想信如果收到的email越多，就越会重视这件事情，也希望华人的声音能够更大一些
。不只是Black Live Matter的，我们ChineseLive 也 Matter!
Email的Title：Chinese CommunityReaction about UA3411 flight incident
Mr. Munoz,
I learned about this incident through Chinese Community Forum andI am... 阅读全帖 |
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h******k
发帖数: 15372 | 18 【 以下文字转载自 USANews 讨论区 】
发信人: pathdream (求包养买保10洁), 信区: USANews
标 题: 开启上庭模式 没脸航暴跌1%
发信站: BBS 未名空间站 (Wed Apr 12 15:52:23 2017, 美东)
(United Airlines CEO Oscar Munoz.AP Photo/Richard Drew)
The customer who was dragged off of the United Airlines flight in a scene
that triggered public fury toward the airline has taken the first step
toward legal action against the carrier.
The passenger, 69-year-old David Dao, has obtained a personal injury lawyer
and has asked the Cook County Court to issue an orde... 阅读全帖 |
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p*******m
发帖数: 20761 | 19 (United Airlines CEO Oscar Munoz.AP Photo/Richard Drew)
The customer who was dragged off of the United Airlines flight in a scene
that triggered public fury toward the airline has taken the first step
toward legal action against the carrier.
The passenger, 69-year-old David Dao, has obtained a personal injury lawyer
and has asked the Cook County Court to issue an order for United and the
city of Chicago to keep all footage, audio recordings, as well as any other
reports and material from the fli... 阅读全帖 |
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S*********n
发帖数: 3939 | 20 彭博报道，虽然上周的拖拽乘客事件引发全球对美国联合航空的一致谴责，但该公司不
会因此开除任何人。
“这是各方面的一个系统错误，所以从未考虑过开除相关员工，”联合大陆控股公司首
席执行官Oscar Munoz周二说。他承认对于他自己在这家全美第三大航空公司的前途有
“大量猜测”，并且表示“不会推卸责任”。
这是David Dao 4月9日被强行拖下飞机以来，Munoz首次面对华尔街。他再次就该公司
的处置方法道歉。总裁Scott Kirby在讨论第一季度业绩的电话会议上说，到目前为止
，企业客户在这场公关危机中对联航持“支持”态度。该公司表示，现在还不能判断此
事是否影响了机票预订。
Munoz表示，他很快将根据之前安排好的计划赴中国出差，并会见中国官员，解决他们
对此事的关切。拖拽乘客事件在中国的社交媒体上迅速传播，而中国乃是联航的一个关
键市场。 |
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f********a
发帖数: 1109 | 21 【 以下文字转载自 Military 讨论区 】
发信人: fololunsia (我心飞扬), 信区: Military
标 题: 大家给UA的CEO发email重视这次的华裔医生事件！
发信站: BBS 未名空间站 (Mon Apr 10 17:16:35 2017, 美东)
看到这次的UA拖人事件特别特别的震惊加生气。UA自己卖票卖的overbook了，居然还强
制volunteer的让那位华裔医生下飞机。
具体的事情请看这个楼：http://forums.huaren.us/showtopic.aspx?topicid=2154621
我觉得，大家应该联合起来给UA的CEO写email重视这个事情，另外一个楼的mm有写一份
email，大家把下面这段话copy paste下然后发到UA CEO oscar munoz的邮箱oscar.
[email protected]/* */
我想信如果收到的email越多，就越会重视这件事情，也希望华人的声音能够更大一些
。不只是Black Live Matter的，我们ChineseLive 也 Matter!
Email... 阅读全帖 |
|
D***s
发帖数: 5613 | 22 三月的时候UA CEO（Oscar Munoz）说Gulf Airlines (like Emirates) not actually
being airlines，因为他们靠着高额政府补助占领市场。
这次doctor dragging事件出来后，Gulf airlines绝对不会放弃这个反击机会。
Emirates airline在twitter上放了一段小视频，直指Oscar Munoz: Well Mr. Munoz,
according to TripAdvisor, the world's largest travel site, not only are we a
real airline... we are the best airline，并点评道Fly the friendly skies
with a real airline
https://twitter.com/emirates/status/851845063999188994
Royal Jordanian宣称We are here to keep you #united Dragging is stric... 阅读全帖 |
|
f********a
发帖数: 1109 | 23 【 以下文字转载自 Military 讨论区 】
发信人: fololunsia (我心飞扬), 信区: Military
标 题: 大家给UA的CEO发email重视这次的华裔医生事件！
发信站: BBS 未名空间站 (Mon Apr 10 17:16:35 2017, 美东)
看到这次的UA拖人事件特别特别的震惊加生气。UA自己卖票卖的overbook了，居然还强
制volunteer的让那位华裔医生下飞机。
具体的事情请看这个楼：http://forums.huaren.us/showtopic.aspx?topicid=2154621
我觉得，大家应该联合起来给UA的CEO写email重视这个事情，另外一个楼的mm有写一份
email，大家把下面这段话copy paste下然后发到UA CEO oscar munoz的邮箱oscar.
[email protected]/* */
我想信如果收到的email越多，就越会重视这件事情，也希望华人的声音能够更大一些
。不只是Black Live Matter的，我们ChineseLive 也 Matter!
Email... 阅读全帖 |
|
f********a
发帖数: 1109 | 24 【 以下文字转载自 Military 讨论区 】
发信人: fololunsia (我心飞扬), 信区: Military
标 题: 大家给UA的CEO发email重视这次的华裔医生事件！
发信站: BBS 未名空间站 (Mon Apr 10 17:16:35 2017, 美东)
看到这次的UA拖人事件特别特别的震惊加生气。UA自己卖票卖的overbook了，居然还强
制volunteer的让那位华裔医生下飞机。
具体的事情请看这个楼：http://forums.huaren.us/showtopic.aspx?topicid=2154621
我觉得，大家应该联合起来给UA的CEO写email重视这个事情，另外一个楼的mm有写一份
email，大家把下面这段话copy paste下然后发到UA CEO oscar munoz的邮箱oscar.
[email protected]/* */
我想信如果收到的email越多，就越会重视这件事情，也希望华人的声音能够更大一些
。不只是Black Live Matter的，我们ChineseLive 也 Matter!
Email... 阅读全帖 |
|
i*****s
发帖数: 15215 | 25 这组照片是Boston Globe的照片专题The Big Pictures里的一个主题，照片都很精彩，
本帖后面有链接。
Animals and their people
We keep them as pets, although which species maintains the upper paw in that
relationship is sometimes in doubt. We drive them to the brink of
extinction, and then make desperate attempts to bring them back. We tend
them as livestock, display them in zoos, and research them in labs and in
the wild. Our lives are intertwined with those of animals, and better for
it. Gathered here are images of that furry in... 阅读全帖 |
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r******t
发帖数: 8967 | 26 第250“蓝色”步兵师在1941年6月末组建于西班牙，此时正是德国大举入侵苏联之际。
相对其它外国志愿师来说，这支部队是一支真正意义上的志愿部队，其组成的志愿兵均
为征召的西班牙人。西班牙之所以组建这个师并参加侵苏集团，是为了报答德国在1936
－1939年西班牙内战时期给予的支援。希特勒为弗朗哥提供了大量的军事援助，包括空
军、海军和地面部队。1939年大战爆发后，希特勒曾向弗朗哥频频施压，企图将西班牙
也拉拢到轴心国一边。但弗朗哥十分狡猾，他并不想卷入到这场战争中与英法为敌，并
拒绝了德国一再提出的借道西班牙，攻占直布罗陀的请求。虽然自称中立，但弗朗哥还
是明显偏向纳粹。西班牙外交部长Ramón Serrano Suner向弗朗哥建议组建一支西班牙
志愿师，其人员从陆军和长枪党党徒中挑选，以帮助德国在东线的作战。这个计划当即
获得了弗朗哥的批准。至7月2日征兵站关闭为止，竟然得到了众多人的响应，人数远远
超过了组建一个师的需要，不得不打发多余的一万多人回家。
这个师最初简称为西班牙志愿师(DEV)，全师的18000名兵员均按照严格的征兵制
度从西班牙各地征集，均是西班牙... 阅读全帖 |
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v**e
发帖数: 8422 | 27 CEO Oscar Munoz是"Communicator of the Year" by PR Week.
But now Munoz is the focus of some online hate after the plane incident went
viral and he apologized — prompting some social media users to notice had
recently named "Communicator of the Year" by PR Week. |
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h*d
发帖数: 19309 | 28 United Airlines CEO apologizes for ‘horrific event,’ promises review of
policies after passenger violently deplaned
“I continue to be disturbed by what happened,” United chief executive
Oscar Munoz said in a statement. “I deeply apologize to the customer
forcibly removed and to all the customers aboard. No one should ever be
mistreated this way.”
“We are going to fix what’s broken so this never happens again,” Munoz
said, promising a public report by April 30 on a review into United’s
partnershi... 阅读全帖 |
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l****t
发帖数: 36289 | 32 Dear 。。。。。。
Each flight you take with us represents an important promise we make to you,
our customer. It's not simply that we make sure you reach your destination
safely and on time, but also that you will be treated with the highest level
of service and the deepest sense of dignity and respect.
Earlier this month, we broke that trust when a passenger was forcibly
removed from one of our planes. We can never say we are sorry enough for
what occurred, but we also know meaningful actions will spe... 阅读全帖 |
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l****z
发帖数: 29846 | 34 Maryland’s Democrat Governor Doesn’t Want Obama’s Illegals in His State?
by Jammie via Jammie Wearing Fools
You know the instant a Republican governor balks at allowing Obama’s
Central American Future Community Organizers into their states the media
will jump ugly on them about being cold-hearted racists.
So it’s interesting to see this clown Martin O’Malley, who has delusions
about running for president, refusing entry to Maryland.
After his strong criticism of the Obama administration’s pl... 阅读全帖 |
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G*********e
发帖数: 2091 | 38 According to the letter, which was obtained by CNBC, when crew members first
approached the passenger to tell him to leave, he "raised his voice and
refused to comply," and each time they asked again "he refused and
became more and more disruptive and belligerent."
Crew members "were left with no choice but to call Chicago Aviation
Security Officers to assist in removing the customer from the flight,"
Munoz wrote, and at one point the passenger "continued to resist -
... 阅读全帖 |
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f****a
发帖数: 31 | 39 're-accommodate' CEO Oscar Munoz!
www.change.org/p/united-airlines-we-demand-the-resignation-of-united-
airlines-ceo-oscar-munoz
生。 |
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M****l
发帖数: 117 | 41 this trash ceo is totally responsible for its asian discrimination culture
in united. fuck munoz!
http://goo.gl/gwILQl
We demand the resignation of United Airlines CEO Oscar Munoz |
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p*******m
发帖数: 20761 | 42 Chinese social media has exploded with outrage after a video went viral
showing a passenger who appeared to be of Asian ethnicity being dragged off
an overbooked United Airlines (UAL) flight with a bloodied nose.
The topic, #UnitedAirlinesforcespassengeroffplane, has held strong as a top
trending topic over the last two days on Weibo, China's answer to Twitter.
"The boycott starts with me," posted one online user, BJ Shizilu, along with
a photo of his shredded Mileage Plus card. Another said, "W... 阅读全帖 |
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p*******m
发帖数: 20761 | 43 Public relations trade magazine PR Week, which named United Airlines (UAL)
CEO Oscar Munoz as its top communicator of 2017, is backtracking on its
decision in the wake of his fumbling in the aftermath of the dragging of a
passenger off one of United's flights.
"It's fair to say that if PRWeek was choosing its Communicator of the Year
now, we would not be awarding it to Oscar Munoz," PR Week said in a
statement Thursday.
(What will move markets this quarter and how should investors position
them... 阅读全帖 |
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b*****u
发帖数: 1556 | 45 人多打瞎乱，鸡多不下蛋。要么是Oscar Munoz心脏病恶化，自己也心有余力不足了？
看看专家评论。
http://money.cnn.com/2017/04/11/news/united-passenger-pr-disaster/index.html
Rupert Younger, a PR expert and director of the Oxford University Centre for
Corporate Reputation, said that Munoz's response was a major disappointment
, and that United should have moved much more quickly to limit damage from
the video.
"The apology by the CEO was, at best, lukewarm or, at worst, trying to
dismiss the incident," said Younger. "The CEO should make a b... 阅读全帖 |
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b*****u
发帖数: 1556 | 46 人多打瞎乱，鸡多不下蛋。要么是Oscar Munoz心脏病恶化，自己也心有余力不足了？
看看专家评论。
http://money.cnn.com/2017/04/11/news/united-passenger-pr-disaster/index.html
Rupert Younger, a PR expert and director of the Oxford University Centre for
Corporate Reputation, said that Munoz's response was a major disappointment
, and that United should have moved much more quickly to limit damage from
the video.
"The apology by the CEO was, at best, lukewarm or, at worst, trying to
dismiss the incident," said Younger. "The CEO should make a b... 阅读全帖 |
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D***s
发帖数: 5613 | 47 这个CEO十足的变色龙。不管怎么样，意识到Dr. Dao不应该被这样treat，承认Dr Dao
没错。
When asked whether he believes Dao was at fault in the situation, Munoz
responded, “No, he can’t be. He was a paying passenger sitting on our seat
in our aircraft and no one should be treated that way, period.”
As for calls from the public asking Munoz to resign, he said, “No, I was
hired to make United better and we’ve been doing that and that’s what I’
ll continue to do.”
the
to
would
on |
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r*****e
发帖数: 7853 | 49 Passenger dragged off overbooked United flight
(CNN)A man's refusal to give up his seat on an overbooked United Airlines
flight led to an upsetting scene Sunday night.
Several passengers on United flight 3411 from Chicago O'Hare International
Airport to Louisville, Kentucky, captured video of authorities dragging the
man off the plane after he apparently refused to leave.
Audra Bridges posted a 31-second clip of the incident on Facebook, which
showed three Chicago Department of Aviation security... 阅读全帖 |
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